Technical Engineer

About BCI Mobile:

BCI Mobile; a leading company in the retail & distribution of mobile devices in Palestine; is pleased to announce the following job opportunity, as we are hiring a “Technical Engineer”, please review the below job duties, responsibilities and requirements for more details:

Job Summary:

Diagnosis defected phones and repairs them in a timely manner.

Job Duties and Responsibilities:

• Checks the warranty status, repairs history, phone conditions and attachments.
• Assembles, installs, tests and retains the defected mobile phones on a daily basis to achieve objectives and KPI's.
• Uses the troubleshooting methods which are mentioned in the service manual that is provided by Samsung through GSPN.
• Ensures effective and efficient completion of all preventive maintenance duties and does quick quality checking to the repaired phones before submitting the phones to the Q.C. Department.
• Checks all cases on the GSPN System and submits notes for the status of the devices and follows up until the case is closed on the GSPN System.
• Adheres to workshop process.
• Requests the required parts from the Storekeeper.
• Fills the defected parts form for the parts that are already defected from Samsung.
• Gets updated with the service manual and bulletins which are provided by Samsung through GSPN or our technical shared folder.
• Performs any other duties related to his job as assigned by the Direct Supervisor.

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 Job Specifications:

• Bachelor Degree in Electronic, Telecommunication Engineering or any related field.
• 1-3 years of handsets maintenance experience.

Interested candidates are kindly requested to submit their resumes to the following email address [email protected] No later than July 5, 2022 and indicate “ Technical Engineer” in the subject line as well.

or through our website: Technical Engineer - BCI Mobile