Technical Support Engineer

Required Experience and Qualifications for the Technical Support engineer position

-    You will be required to have Bachelor's degree in computer science, telecommunications or equivalent.
-    Minimum 1 year of experience in the field.
-    Minimum knowledge in Linux operating systems.
-    Minimum knowledge in MySQL and Oracle Databases.
-    Very Good English language is a must.
-    Problem solving ability, creativity to "think-outside-the-box".
-    Excellent verbal and written communication skills, ability to communicate information in a clear and correct manner to both business and technical audiences.
-    Strong relationship building skills can positively influence on the customers.
-    Ability to manage multiple priorities, commitments and projects.
-    Self-motivated, directed and passionate about learning new things, team player.
-    Ability to act professionally under stress.
-    Computer literacy: good Excel, Word, Project & PowerPoint skills.
-    Position may be required to work outside of normal business hours including weekends and company holidays to meet customer and/or business needs.

Additional Requirements (is a Plus):

-    Good in Unix/Linux, MySQL and Oracle Databases.
-    Good experience in Telecom domain and Telecom’s protocol’s (SS7, SMPP, CAP, INAP etc…).
-    Experience troubleshooting networking, TCP/IP,, SNMP, NTP, SMTP, DNS and client/server technology.
-    Knowledge in programming languages (Perl/shell/bash scripting).
-    Experience working on hardware platforms (HP, Dell servers)
-    Experience with SOAP, REST, JSON and/or HTTP API’s.

To Contact us, please send your updated resume to the following email:

[email protected]

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