Training and Retention Specialist

An-Najah National University Hospital (NNUH) is seeking a qualified candidate to fill the following position:

Training and Retention Specialist

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Key Job Duties and Responsibilities:

• Conduct NNUH-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
• Oversee and facilitate Onboarding and Orientation process for new hires as per NNUH’s Orientation policy and procedures;
• Follow up NNUH’s Learning Management System (LMS)- HR related modules;
• Establish and maintain good relationships with internal and external training providers.
• Schedule courses, timetabling and facilitate training programs; 
• Handle logistics for training activities;
• Coordinate internal training compliance for the group by scheduling, organizing, and monitoring staff attendance;
• Assist in developing training materials and handouts;
• Coordinate accredited programs and regulatory training including enrolment, logging module completion and certification;
• Coordinate off-site training activities;
• Oversee and promote employee relations includes surveying, analyzing and reviewing employees to find and recommend areas for employee retention improvement;
• Compile and prepare reports and documents pertaining to employees training and retention; evaluates effectiveness and makes recommendations on areas of improvement;
• Assist in recruitment and Hiring processes;
• Communicate policies and procedures pertaining to Human Resources and benefits;
• Conduct exit interviews, summarizes findings, and discusses trends and concerns with senior management;
• Assist and coordinate human resources employees’ events;
• Offer consultation, facilitation, and resolution strategies for workplace issues;
• Follow up performance improvement plans inline with the performance appraisal recommendations as per the NNUH’s policy. 
• Production of all related reports as requested;
• Perform any other HR related duties as assigned;

Education and Experience:

• Bachelor's degree, preferably in human resource management or equivalent combination of education, training and experience;
• At least (3) years’ experience in a similar role;
• Hands-on experience coordinating multiple training events in a corporate setting.

Required Skills/Abilities:

• Proven ability to complete full training cycle (Assess needs, plan, develop, coordinate, monitor and evaluate).
• Adequate knowledge of learning management systems and web delivery tools.
• Excellent verbal and written communication skills;
• Excellent interpersonal, counseling, and negotiation skills;
• Excellent customer service skills;
• Good understanding of recruiting and other human resources functions;
• Strong analytical and problem-solving skills;
• Proficient with Microsoft Office Suite or related software;
• Ability to work in a fast paced & busy office working environment;
• Ability to work alone, within a team and on own initiative.

Interested and Qualified candidates are kindly requested to fill the application No later than 20 January, 2022