الوطنية للاتصالات/Billing Administrator

-Ensuring that the Billing, Interconnect, Resource Management System and related automated IT systems are up and operational 24/7.

-System administration, business packages setup, tariffs setup ,the design and analysis of statistical reports.

-Voucher management and relating operation including scratch cards or vouchers and e-vouchers.

-System software monitoring, supervising call-processing, billing run and all billing procedures, de-bugging systems and being in-charge of roaming contracts and TADIG testing for all roaming partners.

-Handling end user complaints on the billing system and Following-up Subscriber data problems with POS and making sure that integration between POS and Billing System is correct.

-Monitoring disk storage and perform housekeeping and archiving for data and log files.

-Performing necessary audit procedures and fill in daily checklists on the Billing and Interconnect systems to ensure data integrity and no revenue leakage.

-Monitoring and execute maintenance of the Convergent Billing System with IT Support and Billing vendor.

-Providing the company with Information System Support technically and operationally.