الوطنية موبايل | Collection Agent

VAC5652 - Collection Agent
Field: Sales
Contract Type: Full Time - Permanent
Location: Palestine - Ramallah
Closing date: 25-Jan-2016

Duties and Responsibilities:

-Resolution of billing queries as per agreed SLAs.
-Ensure that billing inputs like discounts, adjustments, charge deviation etc. are in order and Subscribers’ bills related issues are sorted out quickly.
-Process collections in a timely and accurate manner.
-Maximize collections by following up the billing & collection processes.
-Manage Subscriber records efficiently.

Qualifications and Requirements:

-High energy, motivated college graduates.
-Strong communication and organizational skills along with strong phone skills.
-Able to identify problems and tackle them in a logical way.
-Able to identify and understand the needs and priorities of Subscribers.
-Proficiency with MS Office.
-Strong attention to detail.
-Previous experience this field is a big plus.


 

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Note: you will be required to attach the following:
-Resume / cv
-Updated CV
-Professional personal photo

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