الوطنية موبايل | CRM Engineer

Field: Information Technology
Contract Type: Contract
Location: Palestine - Ramallah
Closing date: 03-Mar-2016

Role Summary & Duties and Responsibilities:

-Siebel CRM administration and development.
-Planning Siebel CRM workflow policies and processes.
-Siebel CRM users and security management.
-Siebel Job Administration (running Jobs for EIM, Workflow Process Batch Manager,      Batch Assignment and so on).
-Interacting with the Customer to help in gathering and understand the requirements.
-Help and supervise the vendor in drawing up the solution, architecture and technical realization of the solution.

Experience & Qualifications:

-Good understanding of Seibel CRM on Telecom Domain & Hands on experience in administration and development.
-Good knowledge in integration between CRM and other systems like Middleware.
-Knowledge in Oracle SQL & PL/SQL.
-Knowledge in XML and Web Services.
-Strong knowledge in trouble shooting.
-Knowledge in Web Servers management (IIS & Apache).
-Good Knowledge in Linux OS.

Skills:

-Should be an excellent team player & good cohesive nature and to be able to get things going.
-Excellent command in communication both spoken and written skills.
-Excellent customer facing skills / prior experience in onsite/offshore model.
-Confident, positive and self – igniting.
-Ability to learn new technologies.
-Good in Train and coach and support the employees.
-Optimistic approach towards finding solutions to problems.
-Should be able to work in extreme work pressures & un-defined boundaries.
-Should be in a position to be work collaboratively, articulate and be a go-getter.