الوطنية موبايل |Revenue Assurance & Fraud Management Special

Role Summary & Duties and Responsibilities:

-Experience through process flows analysis, root cause analysis, re-design, implementation, and identifying & correcting key control issues
-Ability to develop methodologies and approaches to identify financial leakages, and development of root-and cause-analysis.
-Appropriate and effective settings and adjustment of FMS rules and thresholds – in line with defined approach
-Determining current and future fraud risks to enable the FMS deployment and implementation strategy to be created
-Ensuring developing Dashboards and Report's using RA system to automate functional reconciliations and reports
-Implementation and integration experience of RA&FM solutions (systems & process)
-Reducing the number of hours spent each day performing various tasks using the FMS Alerts and other tools.
-Ensuring all the usage and subscription reconciliations are completed as per defined SLA and frequencies.
-Build controls into revenue impacting projects.
-Supervise implementation of the tools including hardware installation, connectivity, system operation, KPI development, adapter development and integrations.
-Conducting  business and technical studies among the concerning departments, and coordinate with vendor to design, develop, integrate and implement business solutions
-Checking and monitoring activity on the subscriber provisioning processes.
-Coordinating with Network, Billing, Customer Care and IT staff to determine root causes of problems and ensuring that appropriate corrective actions are taken and records are recycled timely to find revenue leakages.
-Analysing/investigating issues covering multiple Revenue Stream to identify revenue leakages.
-Controlling new services, products and marketing campaigns from fraud assessment point of view.

Experience & Qualifications:
-Minimum 3 years of experience in similar field.
-Bachelor degree in Management Information System / Computer Information System / or Information Technology.
-SQL experience is a big plus.
-Functional and technical experience on various telecom domains such as Network elements, Mediation, Rating, Billing, Invoicing, Customer Care and Collection.
-systems & network architecture Experience. Practical involvement in introducing/developing new services.

Skills:
-Excellent communication, analytical and interpersonal skills.
-Self-initiative and able to work independently.
-Ability to work flexible hours.
-Proficiency in English (oral and written).
-Proficient in PC skills and Excel at an advanced level.
-Good IT skills, Capable of generating KPIs and OPIs

ملاحظة: يجب إرفاق الملفات التالية:
1-Resume / cv
2-صورة شخصية حديثة