الوطنية موبايل | Trainer
Gaza - Trainer
Field: Sales
Contract Type: Full Time - Permanent
Location: Palestine - Gaza
Closing date: 06-Jun-2017
Role Summary:
Conducting and delivery of training courses successfully based on training plan, and being part of team development in all fields related to their work.
Duties & Responsibilities:
Training of sales Channels & Staff to ensure their readiness in the following :
- WM Background, Existing products and services, cross and up-selling, planning, systems, polices, processes & procedures.
- Evaluation of new hires post training timeline and follow-up on their performance for feedback from their direct supervisors
- Following up on any training requests and to make sure there is alignment between expected outcome and conducted training.
- Conduct continuous evaluations to assess the needed trainings to develop and equip company employees with the needed skills to fulfil their duties.
- Developing & leading the development of training material based on assessment.
- Managing and preparing yearly, quarterly and monthly training plans and fulfil add hoc training requests when needed.
- Making sure that all trainings are conducted in alignment within agreed time frame.
- Updating regularly all training material and make sure it’s based on the latest versions of agreed processes.
- Leading and developing knowledge among all staff
- Preparing all curriculum needed for each proposed and conducted course
Work Experience Qualifications::
- 4 years’ experience in similar field, sales background is preferred.
- Strong organizational, communication, interpersonal and prioritization skills.
- Excellent verbal and written communication skills, and experience in effective group communication of training programs.
- Understanding of training techniques and methods.
- Ability to create effective questionnaires & training materials.
- Know to use Training method (examples, Role play, Exercise, video…etc.)
Personal Traits & Special Skills::
- Ability to handle multiple priorities and manage a variety of resources.
- Ability to lead teams and initiatives with direct and indirect authority.
- Ability to influence and negotiate through formal and informal networks
- Ability to work under pressure
- Strong character and leadership skills.
- Computer Literacy knowledge.
Note: you will be required to attach the following:
- Resume / cv
- Professional Personal Photo
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