الوطنية موبايل | VAS Engineer

Duties and Responsibilities:

-Plan, design, Implement, and operate VAS platforms and application.
-Handle VAS applications configurations and changes.
-Handle incidents  and troubleshoot applications problems.
-Handle and monitor VAS applications updates and upgrades with the vendor.
-Participate in application integration with other network elements.
-Develop software according to functional and technical design specifications.
-Create and design databases, views, stored procedures, SQL statements and user-defined functions according to business and technical needs.
-Prepare test Scenarios and test Plans development for the services( PAT, UAT, and E2E) in cooperation with P-SDM  department  and business owners.
-Monitor  system capacity ( HW, SW, licenses) to  meet business requirements.
-Prepare all procedures and documents related to daily operation and update them after system upgrade if needed.
-Trace and analysis problems between VAS platforms and other network elements mainly HLR, MSC, GPRS and IN.
-Monitor and maintain all interfaces between VAS platforms and other network elements.
-Prepare required statistical reports.
-Handle end user complaints on VAS related services within SLA.
-Work closely with 2nd and 3rd line support to solve customer’s  complains
-Perform proactive maintenance procedures (daily, weekly and monthly) to keep systems within required performance.
-Prepare and submit activity reports for projects and day to day operations (daily, weekly, monthly, and on demand)
-Work closely with business owners and other departments to design and deliver product services.
-Work closely with VAS platform vender to update, upgrade, and enhance systems availability, continuity, and performance.
-Manage and administer roaming applications.

Experience & Qualifications:

-Bachelor degree in Computer  system enginernig or any other related field.
-Minimum of 2-4 years’ experience in related / similar role.
-Experience in ASP.net, HTML, JavaScript, JVM,  XML, , Visual Studio, Visual Basic, C#, PLSQL.
-Experience in DB design and administration.
-Experience  in GSM principal and standards.
-Experience in SS7 signalling and SIGTRAN protocols.
-Experience in Unix and Linux OS.
-Knowledge in IN systems and charging protocols.
 
Skills:

-Handle tasks under work pressure.
-Ability to work for long hours.
-Strong oral and written communication skills.
-Proficiency in Arabic and English (oral and written).
-Computer Literacy knowledge (Microsoft).
-Advanced skills in Word, Excel and PowerPoint.
-Proficiency with MS Office suit (mainly Excel, Word, and PowerPoint).
-Excellent Communication Skills
-Strong written and verbal communication skills.
-Excellent Team work and organizational skills.
-Excellent coordination and follow-up skills.