الوطنية موبايل | VAS Senior Engineer

Purpose:

Design, Plan, administer, configure , and operate VAS platform  to meet business objectives and  according to predefined KPIs
Duties and responsibilities:
-Participate in planning, design, Implement, and operate VAS platforms
-Handle Vas applications configurations and changes
-Handle incidents  and troubleshoot applications problems
-Handle and monitor VAS applications updates and upgrades with the vendor.
-Participate in application integration with other network elements.
-Prepare Test Scenarios and Test Plans development for the services  ( PAT, UAT, and E2E) in cooperation with project management  department  and business owners
-Monitor  system capacity ( HW, SW, licenses) to  meet business requirements
-Prepare all procedures and documents related to daily operation and update them after system upgrade if needed.
-Trace and analysis problems between VAS platforms and other network elements mainly HLR, MSC, GPRS and IN.
-Monitor and maintain all interfaces between VAS platforms and other network elements.
-Prepare required statistical reports.
-Handle end user complaints on VAS related services within SLA.
-Work closely with 2nd and 3rd line support to solve customer’s  complains
-Perform proactive maintenance procedures (daily, weekly and monthly) to keep systems within required performance.
-Prepare and submit activity reports for projects and day to day operations ( daily, weekly, monthly, and on demand)
-Work closely with business owners and other departments to design and deliver product services.
-Work closely with VAS platform vender to update, upgrade, and enhance systems availability, continuity, and performance.
-Participate in RFP/RFQ  preparations  for new system requested by business owners
-Define SS7 signaling links for messages nodes according business requirement
-Create new short codes and SMS/MMS  application
-Create and define SMS amd MMS  routing and destinations
-Create SMS contents providers accounts including info services and SMS2TV as required
-Arrange and fire bulk SMS/MMS campaigns based on marketing requests
-Configure and and adminmister Missed Call notification System MCN,, voice SMS,Email, and Fax services.
-Configure and administer WAP and internet gatwway.
-Create WAP gateway filters and zones according to adopted policy
-Updating WAP gateway engine
-Control internet Access request (GPRS….)
-Configure and administer ring backtone systems
-Create new RBT content providers account and give them the proper permission
-Define new RBT categories and contents
-Publish approved RBT contents
-Manage and adminiter  roaming applications  includnig fwelcome  system, steernig, customer retention and others.
-Any other assigned tasks by dirdec  sipervisor

Experience:
-Minimum of 6 years’ experience in related / similar role.
-Knowledge   in GSM principal and standards
-Experience in SS7 signalling and SIGTRAN protocols
-Experience in Unix and Linux OS
-Experience in TCP/IP suite
-Experience in mediation, roaming and messaging system
-Knowledge in IN systems
-Experience in Databases and programming languages like Java, C#, etc.

Key Performance Indicators:
-Handle critical  and complicated tasks under work pressure
-Handle tasks under work pressure
-Strong oral and written communication skills.
-Proficiency in Arabic and English (oral and written).
-Computer Literacy knowledge (Microsoft).
-Advanced skills in Word, Excel and PowerPoint.
-Proficiency with MS Office suit (mainly Excel, Word, and PowerPoint).
-Excellent Communication Skills
-Strong written and verbal communication skills.
-Excellent Team work and organizational skills.
-Excellent coordination and follow-up skills.

ملاحظة: يجب إرفاق الملفات التالية:
1-Resume / cv
2-Passport-size photograph
 

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