Administration & Operations Manager

الوصف الوظيفي

Business Alliance HR Services is recruiting an Administration & Operations Manager (مدير الادارة والعمليات) for a medical supplies distribution company, located in Ramallah, Palestine.

Reporting to: General Manager
Type of Contract: Full Time/Permanent.

Scope of work:
The Admin and Operations Manager is responsible for the overall company’s performance and ensuring high levels of productivity, efficiency, and effectiveness of daily function operations. He or she will be responsible for the following:

1. Administration

Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the company's operations adhere to internal policies and regulations.
Ensuring the adequate flow of information within the organization's different departments to facilitate business functions operations.
Managing office budgets and coordinating with staff and suppliers.
Coordinating between different departments to maintain a high level of productive operations.
Ensuring that necessary documentation, filing, systems are updated and in place.
Monitoring inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
Organizing and scheduling internal procurements in a timely manner.

2. Human Resources:

Overseeing personnel affairs and HR relates responsibilities including but not limited to; personnel recruitment, training, motivation, and retention.
Assessing staff performance and providing coaching and guidance to ensure maximum efficiency.
Tracking employees' work progress and ensuring the company’s overall performance aligns with the companies short-run and long-run goals.
Dealing with internal and external correspondence, complaints, and queries.

3. Planning & Performance

Working with senior management to determine values and mission, and plan for short and long-term goals.
Working with senior management and accounting departments to set budgets, monitor spending, and process payroll and other expenses.
Overseeing daily and overall performance in different departments and conducting necessary improvements.
Reporting to senior management arising issues or projects and participating in decision making.
Helping to promote a company culture that encourages top performance and high morale.