Administrative Clerk

OHCHR OPT is a country office of the United Nations Office of the High Commissioner for Human Rights. The office was established in 1996 and it implements the global mandate of the High Commissioner for Human Rights to promote and protect the full enjoyment of human rights by all, without discrimination. The office has approximately 50 staff with a main office in Ramallah, sub-office in Gaza and field presences in East Jerusalem and Hebron.

This position comes under the direct supervision of the National Operations Manager OHCHR OPT, who reports to the Deputy Head of Office under the guidance of the Head of Office OHCHR OPT.

 

Duties and Responsibilities

 

Within limits of delegated authority and depending on location, Office Assistants at this level may be responsible for the following duties-

 

Sorts and distributes or processes mail and other documents.

Uses basic keyboard and word processing skills to prepare forms and short documents (e.g. memos, letters, faxes,

 reply personally to queries when possible.

Photocopies a variety of documents and other materials.

Delivers urgent mail/messages and materials for the Office Activities

Maintains - the office and equipment clean. functioning and adequately supplied

Operates a variety of office equipment in the performance of basic office functions, e.g. photocopier, facsimile, printer, scanner, etc.

Performs other duties as assigned.

Work implies frequent interaction with the following:

 

Staff in related organizational units.

 

Results Expected:  Accurately completes work assignments, in a timely manner, requesting assistance when work assignments are unclear.   Maintains accurate files/records.   Establishes effective working relationships.  

 

Competencies

 

Professionalism – Knowledge of -office support functions.  Ability to operate standard office equipment. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

 

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

 

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client