Business Operations Specialist Assistant (human resources)

Business Operations Specialist Assistant (human resources) - CPCP - (2408386)

DESCRIPTION OF DUTIES

The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.

● Deliver services and transactions in one or more of the specialized operational areas and subdisciplines (human resources management, procurement, and/or information technology management

Advisory

● Brief clients, staff and partners on the procedures, rules, and regulations for the relevant service lines.

● Maintain consistency in approach and compliance with the respective procedures, rules and regulations in the delivery of services and transactions.

Administration

● Deliver the relevant processes and standard transactions, services and work products, in alignment with business plans and adherence to rules, regulations, and procedures.

● Technically support training in respective area of business operations support for clients and staff.

● Identify areas in which processes and procedures can be improved to deliver optimal client service, efficiency and effectiveness.

     ● Financial support services:

● Perform a range of finance-support services under technical guidance, including imprest accounts and payments, budget administration, financial monitoring, income and awards administration, and for preparation of financial reports and statements.

Human Resources support service:

● Support the administration of the Human Resources plan and the delivery of HR support services including the following sub-disciplines: contract management; staff recruitment, selection, onboarding and briefing of new staff.

Procurement support services:

● Knowledge and skills in procurement of goods/ services including support to purchase requisitions, administering tender/ bidding process and supporting supplier management.

Information technology support services:

● Knowledge and Skills to provide elements of information technology support services to support the day-to-day operation of the collaboration and network infrastructure as well as common applications, such as, shared directory, and the implementation, administration and maintenance of select associated hardware and software.

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REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary education

Training and certification in one or more UN operational service areas or system

Experience

Essential: A minimum of five years of work experience relevant to the position (administrative support services and transactions in the operational support area, including finance, and/or human resources, and/or procurement, and information technology management support).

Desirable:

● Experience in administrative support positions within WHO or another United Nations agency.

● Experience in Oracle-based systems or another enterprise resource planning system

Skills

● Knowledge of WHO's support procedures, and practices in one or more of the following specialized operations' support disciplines: financial support services, human resources, procurement information technology.

● Knowledge of WHO's support procedures, and practices in other operational service areas such as

● Support for logistics and transportation administration (including the warehouses, exemption documents, management of the office vehicles, supervision of drivers, and all related activities).

● Administration of the inventory of supplies and organizational assets

● Travel administration, processing requests, visa issuances, flight and hotel bookings and follow up on travel related issues.

● Ability to brief and explain basic administrative procedures to other members of staff.

● Strong interpersonal skills

● Flexibility to adapt to competing priorities and work in a fast-paced environment.

Interested and qualified candidates can apply online through Apply Now-button below