Business Support Associate

Business Support Associate- Gaza- SC L6

ORGANISATIONAL CONTEXT

WFP Palestine is operating in areas where military armed actors and other stakeholders are present and influence our access to beneficiaries, and beneficiaries access to our services.  This has resulted in the unavoidable sharing of space between those entities and the humanitarian community – an intensely kinetic conflict environment, with heavy restrictions on humanitarian access, most acute in Gaza and increasingly across the West Bank (WB).  The current WFP operations in Gaza – and, to a lesser extent the WB – are scaling up throughout 2024, with a corresponding uplift also required in WFP’s Access capacity.

The Business support Associate is charged with supporting the unit on the resolution of access challenges and ensuring that WFP’s humanitarian space is respected and kept free from interference by military/armed actors and other relevant stakeholders. 

The Business support Associate is based in Gaza and reports directly to the Access Head of Unit (HMIO) in Gaza. He/she will also be working closely with the different WFP Units in Gaza field office (security, program, Site Maintenance & Engineering Projects, administration).

جميع الحقوق محفوظة لموقع جوبس.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS

Education;

Completion of secondary school education. A post-secondary certificate in the related functional area. Bachelor’s degree in Humanitarian Management / Business support or office administration is an advantage.

Language;

Fluency in both oral and written communication in Arabic and English.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Work Experience:

• Candidate with at least six years experience in business support or office administration.
• Strong background in managing information flows, relay communications, and multitask in challenging environments.
• Familiarity with international humanitarian architecture.

Key competences:

• Organizational Skills: Excellent time management and organizational skills, with the ability to handle multiple tasks and priorities simultaneously.
• Analytical Skills: Ability to assess operational needs, analyze access and logistical constraints, and propose practical solutions.
• Problem-Solving and Information Processing: Ability to identify access challenges, process and relay information accurately and quickly, in high-pressure environments.
• Communication: Strong interpersonal skills with the ability to establish effective working relationships with diverse stakeholders, including governmental bodies, military actors, and humanitarian organizations.
• Cultural Sensitivity: Ability to navigate complex cultural, political, and security environments with sensitivity and professionalism.
• Ability to establish priorities and to plan.
• Familiarity with Humanitarian Notification System (HNS) would be a great advantage

Technical Skills:

• Fast and very accurate data entry and processing.
• Excellent understanding of, and ability to use geographical mapping tools.
• Solid understanding of humanitarian access protocols and logistics operations in a conflict zone.
• Familiarity with humanitarian principles, security protocols, and operating procedures in politically sensitive and unstable environments.

Personal Attributes:

• Strong teamwork and collaboration skills, with the ability to work effectively in cross-functional teams.
• Resilience and the ability to work under pressure, especially in challenging and potentially hazardous environments.
• Ability to remain calm, collected and focused on mission objectives and deliverables.
• High level of integrity and adherence to humanitarian principles.
• High level of neutrality.
• Problem solving skills.
• Attention to details, meticulous.
• A flexibility in accepting work assignments outside normal desk description.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at [email protected] in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.