Cash and Market Technical Officer

Rights Respected, People Protected

The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in 40 countries, where we help save lives, rebuild futures and promote the rights of people who are displaced. We deliver high-quality aid where needs are greatest, in both new and protracted crises.

NRC in Palestine

In Palestine, NRC provides humanitarian assistance and promotes respect for international law in one of the longest-running displacement crises in modern history. In the West Bank, including East Jerusalem, and Gaza, NRC’s work includes emergency preparedness and response, education, ICLA, protection, shelter, and WASH.

The Norwegian Refugee Council (NRC) is a global humanitarian organization helping people forced to flee. 

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organization recognized for providing high quality aid and for defending the rights of refugees and internally displaced people. 

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. 

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to: 

• treat everyone with respect and dignity 

• contribute to building a safe environment for all 

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) 

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Role and responsibilities

The Cash and Market Technical Officer is a member of the Cash and Market (C&M) team under the leadership of the C&M Program Manager in Gaza. The C&M TO supports the development of NRC’s C&M ambitions in Gaza, more specifically, leading on cash and market related assessments in coordination with the Livelihood, Education, Protection, Shelter and Site Management teams. The TO will also closely track changes and evolving of the local market and financial system and support the translation of analyses into action and contribute to scale up and expansion of the C&M program in Gaza. The TO will engage with all C&M related project, and expected to work closely with other key relevant stakeholders on all of the project implementation.

Generic responsibilities

1. Adherence to NRC policies, guidance, and procedures.
2. Support in registration of project participants, distribution of cash assistance, and liaise with vendors financial service providers and any other relevant stakeholders
3. Conduct program related assessments, including supporting on needs assessment, market assessment and monitoring, field monitoring on programme implementation
4. Conduct community engagement session with local community and community leaders
5. Coordinate with relevant local and external stakeholders for programmatic outcomes
6. Responsible for compiling project documentation on programmatic activities
7. Prepare and develop status reports as required by management
8. Contribute to organizational learning through the provision of lessons learned and reports.
9. Support in developing any training materials as needed for conflict affected population and internal stakeholders

Specific responsibilities 

1. Contribute and support the scale up and expansion of cash-based interventions and market-based approaches within (and across) NRC core competency responses, where appropriate.
2. Provide contextual analysis to the local context, in supporting the scale up and expansion of C&M programming, including liaising with any key stakeholders as needed. Identify any opportunities for future C&M interventions
3. Support to ensure appropriate and adequate targeting and inclusion of project participants under the current C&M interventions
4. Responsible for compiling the programmatic documentations, including participant lists, reconciliation report
5. Support in tracking the project reach and target achievement, prepare projects progress reports to PM and contribute to donor reports where appropriate
6. Coordination with finance department to ensure all programmatic payments are on track and support on mitigating any challenges
7. Conduct community engagement events related to programmatic outcomes
8. Recommend livelihoods program priorities and explore, evaluate, and present new opportunities that leverage or complement existing activities
9. Support/Oversee relevant assessments and mapping exercises to collect data that informs program development
10. Support and contribute to relevant programmatic tools including needs assessment, market assessments, and price monitoring when required. When needed, support in analyzing key trends and drafting reports
11. Support in training casual workers in conducting registration, and programmatic assessments, including drafting training materials, conducting training events etc
12. Collaborate with other relevant CC teams, to ensure holistic delivery of humanitarian assistance and identification of new opportunities for programmatic interventions
13. Contribute to the identification of new activities, areas of intervention, and partnerships. 
14. Establish strong working relationship with targeted communities, including local leaders and identification of local focal points
15. Participate in internal and external cash and market coordination meetings, representing NRC at area level based as delegated by line manger
16. Promote and share ideas for technical improvement in design, delivery or monitoring of market based and livelihood-related projects.
17. Undertake any other reasonable task assigned by management

جميع الحقوق محفوظة لموقع جوبس.

Professional competencies 

These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies for this position: 

• At least 2 years of previous experience working as a Project Officer/Coordinator in a humanitarian/recovery context.
• At least 2-year experience implementation of livelihood and food security programmes.
• Preferred experience in market-based programming including cash and voucher assistance such as cash for work, small business grants and multipurpose cash assistance
• Preferred experience in running or working in small business establishing and development in various sectors such as agriculture, IT, services, industrial, food, maintenance etc. 
• Demonstrated experience with conducting technical and vulnerability assessments, including conducting market assessment and needs assessment
• Experience conducting focus groups, questionnaires, and household surveys, in addition to participant registration.
• Experience working in coordination and liaising with internal and external actors.
• Ability to multi-task and work with short deadlines
• Ability to work independently and proactively with limited daily support and supervision 
• Knowledge of the Gaza and broader Palestine human and economic development context.
• Fluency in English and Arabic, both written and verbal 

Context/specific skills, knowledge and experience:

• Experience of implementing a Cash response in Palestine
• Professional knowledge of cash transfer modalities/systems. 
• Ability to work independently and creatively. ‎
• Experience with community-based projects/activities
• Experience working with vulnerable groups; able to demonstrate conflict-sensitivity, compassion, discretion
• Skills in monitoring and evaluation would be beneficial. 
• Experience with multi-sectoral and integrated Cash and Markets programming 
• Fluency in Arabic and English, both written and verbal

We value reliability and organizational skills, and we are looking for someone who can communicate effectively, work well in a team, and handle pressure. Basic analytical and IT skills are also desirable.

In this position, you will join a highly motivated and experienced team making a difference for vulnerable people in one of the world's most complex humanitarian crisis.

Additional Information:

Contract duration: 12 months.

Working hours: 40 hours/week, Sun-Thu (5 days per week)

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Gaza (open to Gaza strip residents only)

Start Date: ASAP

What we Offer? 

You will be working in an international and diverse organization with a dynamic atmosphere. 

You will receive support and opportunities to expand your skills and enhance your expertise. 

You will be working in our Office in Gaza, 

This position is Grade (06) Step (01). Salary & Benefits are based on Gaza Duty Station.

Reports to: Area Programme Manager 

Recruiter: Reham Khalaf

Contract Duration: 12 months contract.

Recruitment is being done on a rolling basis so please send in your application at the soonest opportunity, the recruitment will be closed once filled.

Internal candidates: to apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

We receive many applications for each vacant position, so only shortlisted candidates will be contacted.

Only applications received through the system will be considered. If you face any issues, please send an email to [email protected]  with a screenshot of the problem.

For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.