Communication and Graphic Design Officer

Terms of Reference for the position

Title: Communication and Graphic Design Officer for Culture & Education

Contract: Full-Time, Fixed-Term (1 year with a 3-month probation period - renewable based on positive performance evaluation)

Working Hours: 40 hours per week (5 working days)

Reporting to: Project Manager and Program Supervisor

Duty station: East Jerusalem – Old City

Pro Terra Sancta (PTS) is a non-governmental organization implementing international cooperation projects aimed at fostering social, cultural, and economic progress in Palestine, Syria, Lebanon, Jordan, and Egypt. Established in 2002 to support archaeological activities and heritage conservation interventions carried out by the Custody of the Holy Land in Palestine, PTS now operates in three main fields: Conservation and Development, Education and Assistance, and Humanitarian Emergency. In Palestine, PTS has a longstanding partnership with the Mosaic Centre, collaborating on projects aimed at promoting and preserving local cultural heritage while strengthening Palestinian civil society, with the goal of contributing to the sustainable socio-economic development of communities. 

Equality, Diversity, and Inclusion

We welcome applications from everyone who actively contributes to an inclusive and anti-racist organizational culture. PTS work environment ensures people feel valued and are treated equitably, valuing a diverse and inclusive team where mutual support and respect are fundamental.

The project “TSM: Heritage Education Hub for Palestinian Youth” (NDICI-GEO-NEAR/2024/455-228) aims to offer a comprehensive educational program focused on the museum’s collection targeting children, families, youths, and students, and promoting local history and cultural heritage as a tool to empower fragile communities and vulnerable people. To achieve these goals a network of schools, CBOs, and museums of East Jerusalem and surroundings will be established and involved in planning and implementing raising awareness activities. An educational hub will be equipped and promoted, and a wide range of activities involving Jerusalem’s arts and cultural sector will contribute to the valorization and preservation of the Palestinian character of the city. Moreover, on-the-job training for local young professionals will also be provided, both at local museums and abroad.

PTS has already implemented learning programs both within the TSM and outside to involve the Jerusalem community in preserving their local heritage and raising awareness regarding its importance. The goal is not only to protect the heritage but also to bring it closer to the local population for the heritage to become part of the political, social, and economic life of the community. The cultural heritage shall maintain an ongoing relationship with the local community as it might be a crucial resource for the local economy and sustainable development as well as a tool against poverty generating multiple and diversified sources of income and a dynamic element to mitigate social, ethnic, and religious tensions in places of conflict.

The TERRA SANCTA MUSEUM (TSM), located in the heart of the old city of Jerusalem, exhibits Christian archaeological and artistic heritage, which has been carefully preserved by the Franciscans for 800 years. Since its opening in 2016, thanks to PTS's collaboration with the Custody of the Holy Land, the TSM has made its precious collection accessible to both local communities and international visitors. Through archaeology, the TSM explores 4000 years of history and is expanding its collections and galleries, being the first of its kind in Jerusalem. It remains deeply rooted in the Palestinian community while incorporating expertise from renowned international museums.

جميع الحقوق محفوظة لموقع جوبس.

Job Summary

The Communication and Graphic Design Officer (COM) will manage and enhance the visibility of the pro Terra Sancta project and its cultural activities among the local community and related to the archeological collection of the TSM. The role includes developing and executing social media and communications strategies, managing online and offline communication, producing and overseeing the production of creative promotional and educational materials, promoting its programs, and strengthening its brand identity across key stakeholders. The COM will also design educational material related to the Museum’s collection and cultural content of educational programs. S(he) will collaborate closely with the Project Manager, Head of cultural heritage education, and the educational team members ensuring consistent articulation of proTS mission and brand identity across all departments.

Moreover, s(he) will support the educational team with the design and implementation of comprehensive educational programs targeting youths, students, and the local community of Jerusalem.

Key Responsibilities

Communication Strategy and Community Outreach

• Develop and implement comprehensive communication strategies to promote the project among different targets.
• Communicate the project’s activities to engage the local community in participating and ensure a smooth communication with key stakeholders.
• Manage media relationships, including writing and distributing press releases and media alerts when needed.
• Monitor social media channels and online presence, coordinating the content calendar for social media platforms.
• Maintain a well-organized digital media archive of the communication material.
• Contribute to annual and regular reporting on communication and project outreach

Creative Content Development

• Use editing tools to create engaging visual and textual content for both print and digital platforms.
• Produce dynamic designs and promotional materials to support project outreach and activities, such as prints, brochure, booklets, etc.
• Collaborate with the educational team to develop and create innovative educational tools and materials.

Team Collaboration and Stakeholder Engagement

• Work closely with the project team to ensure consistent internal and external communication, with relevant partners and key stakeholders.
• Conduct tours for media representatives and guests through the TSM collection and the project activities.
• Engage with stakeholders to foster positive relationships and promote collaboration on cultural initiatives.

Support Educational Programs

• Assist in planning and organizing events such as open days, workshops, temporary exhibitions, museum tailored tours and training sessions to ensure effective engagement.
• Support the educational team in implementing cultural and educational activities related to the TSM’s archaeological collection or to other local tangible/intangible heritage.
• Document the implementation of educational programs and create visual materials to be shared with stakeholders and donors.

Other Duties

• Ensure regular reporting on duties and responsibilities undertaken.
• Ensure consistent application of the pro Terra Sancta’s branding guidelines in all the communication materials.
• Facilitate clear and consistent communication between project staff and network members.
• Undertake additional tasks as assigned by the Project Manager.

Experience and Skills

• Relevant bachelor’s degree or certification in Communication, Graphic Design, Public Relations, or related fields.
• A combination of related qualifications and experience in the field of communication/graphic design and valorization of cultural heritage would be an added advantage.
• At least two years of demonstrated experience working in community outreach in Palestine, preferably East Jerusalem.  
• Proven experience setting strategic goals for communications, prioritizing tasks to support these goals, and implementing and evaluating outcomes.
• Demonstrated ability to create innovative and creative social media materials and educational tools.
• Proven ability to work with a wide range of Network members and other local organizations as well as partners, government, beneficiaries, staff, opinion leaders, and development partners.
• Proficiency in Microsoft Office Suite and in using design tools and video editing software.
• Gender sensitivity: being aware and having insight on gender issues, paying particular attention to formulate and implement measures that assist in dealing with gender-based discrimination as well as ability to mainstream gender.
• Advocacy skills: effective representation of the public and private face of pro Terra Sancta and proficiency in effective promotion of projects’ goals and values.
• Fluent in Arabic (mother tongue) and perfect command of English (spoken and written).

Desirable Requirements

• A driving license valid in Jerusalem is preferred.
• Familiarity with cultural heritage and/or education-focused projects.
• Previous experience with international NGOs is an asset.

How to Apply

Please submit your CV and cover letter to [email protected] and [email protected] with a subject line:

 Closing date: 31 March 2025 at 18:00.

The Duty station for the job offer is JERUSALEM.

Candidates should be already able to reside in Jerusalem and/or daily commute from their residence to East Jerusalem.

Due to time constraints, PTS reserves the right to start the selection process and make offers before the closing date if a suitable candidate is found.

*Please note that all applications should be submitted only in English. It is advisable to apply early to avoid any technical issues.
*This role may require regular domestic and possible international travel and some out of hours and/or evening work according to the project’s activities