Companies Program - Capacity Building- Coordinator

COMPANIES PROGRAM - CAPACITY BUILDING- COORDINATOR

Location: West Bank (Ramallah) with local travel as needed

Position Status: Regular - Full time.

Salary Level: 3A

Duration: 12 Months (with possibility of extension)

Department: GazaSkyGeeks Program

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team (Program / Department Summary)

Gaza Sky Geeks, established in 2011 by Mercy Corps with support from Google, is Palestine’s leading tech hub that trains, nurtures and supports emerging tech talent to create a sustainable and inclusive digital job market in Palestine.  With 10 years of experience training globally recognized tech ta

The Position (General Position Summary)

As the Capacity Building Coordinator (CBC) for the Companies Program, you will play a vital role in supporting and empowering early-stage startups, product-based, ICT and service-based companies to grow their businesses and achieve their goals.

This will focus on building the internal capacity of participating companies and their staff within the Companies’ Program as well as developing a pool of tech talent they are able to hire from.

The role will achieve this by identifying and training skilled individuals to meet the demand for IT professionals within the West Bank (WB) tech ecosystem.

Essential Responsibilities

• Conducting ongoing research to understand the market and the challenges faced by local IT and outsourcing companies in the WB.
• Developing and implementing strategies to support IT outsourcing companies in the WB.
• Lead the implementation of the Companies Capacity Building Program in terms of delivering on training structure, application launch, participant and mentor recruitment, facilitating agreements, procurement, administrative and logistical processes as well as other such tasks.
• Creating call for proposals forms and evaluating proposals submitted by local companies.
• Discussing proposals with companies and creating action plans for those participating in the program.
• Creating agreements for companies and overseeing the payment process.
• Leading payments and ensuring proper documentation and evidence is submitted for payment requests to finance.
• Following up continuously with interns, staff and the companies participating in the program.
• Implementing baseline and endline surveys to evaluate the program's success and pinpoint areas for development.
• Developing and maintaining relationships with IT outsourcing companies across the WB.
• Supporting the access to the new market intervention and assisting companies in registering their businesses locally and internationally.
• Developing and implementing marketing strategies to promote the program and other GSG interventions.
• Managing program budgets and ensuring funds are allocated effectively.
• Preparing regular reports on program activities, including progress against targets and lessons learned.
• Support the other Companies’ development and Technical Training interventions which may overlap and reinforce the outcomes and impact of the program.
• Helping in creating new interventions to support IT companies in the WB and assisting in their implementation.

Supervisory Responsibility

None

Accountability

Reports directly to: Companies Program Senior Officer

Works directly with: West Bank Technical Training Program Team, Gaza Sky Geeks Program Team, Mercy Corps Support Functions

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, and other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

جميع الحقوق محفوظة لموقع جوبس.

Minimum Qualification & Transferable Skills

-        A bachelor's degree in a relevant field such as Business Administration, Education, Computer Science, or Engineering

-        2+ years of work experience in a relevant field.  Experience in information management, administration, or a highly organized role in other fields will be of value.

-        Experience in designing, implementing, and evaluating training programs and capacity-building initiatives.

-        Experience in talent development, recruitment, or workforce development initiatives is an advantage.

-        Excellent writing skills in English and Arabic.

Success Factors

• Excellent listening, communication, networking, and coordination skills.
• Excellent ability to work under pressure and carry out multiple tasks.
• Friendly, enthusiastic, and positive attitude
• Detail-oriented with the ability to manage multiple projects at a time.
• Proactive, practical that always prioritizes outcomes, not just inputs.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Qualified people with disabilities are highly encouraged to apply.

Interested candidates are encouraged to apply online HERE no later than 13:00 on Tuesday 20 February 2024.  Only short-listed candidates will be contacted.