Compliance Coordinator

Position: NES (North East Syria) Compliance Coordinator

Organization: Global Communities Syria Mission

Department: Compliance

Reports to: Regional Compliance Director

Location: Ramallah, Palestine

Background:

Global Communities (GC) Office of Humanitarian Assistance (OHA) has developed a strategy for the organization’s response to the Syria crisis, anchored in a field presence. Specifically, OHA is commencing responding directly in Syria, intensifying GC’s assistance to Syrian IDP’s. This will be done through an approach to programming where projects will be focused on the sustainability rather than relief delivery.

Responsibilities:

Compliance Coordinator (CC) facilitates the compliance of organizational functions with donor regulations and internal policies and controls. CC will be working from Global Communities’ Palestine office providing full-time remote support to Global Communities activities implemented in North East Syria (NES). This is a senior-level position with a direct technical reporting line to Regional Compliance Director and administrative reporting to NES Director.

The Compliance Coordinator is responsible for the following:

COMPLIANCE FUNCTION

• Stay informed of and ensure adherence to GC and donor procedures and policies in relation to Supply Chain, Finance, HR and Programs as set out in relevant GC manuals and guidelines, donor regulations.
• Update and adhere to the Compliance Department plan, in coordination with Regional Compliance Director (RCD).
• Contribute to the risk identification and assessment processes in the organization.
• Perform all Compliance Reviews according to the approved plan as well as based on special requests, including, but not limited to, reviews of supply chain, personnel files, financial records, performing investigations, conducting process walkthroughs and other types of engagements, with a strong focus on procurement.
• Document the review work through high-quality workpapers, in line with the existing methodology and tools. Summarize results of the review in clear and concise reports, referencing corresponding policies, guidelines, and outlining recommended corrective actions.
• Based on performed compliance reviews and other engagements, develop corrective action plans for resolution of problematic risk issues and providing general guidance on how to prevent similar situations in the future.
• Provide written feedback for field level policies, procedures, manuals and other key documents at their development or modification stage, ensuring their alignment with relevant policies and regulations from GC Headquarters and our donors.
• In coordination with supervisor, develop and deliver training, capacity building and orientations to GC staff and partners focusing on maintaining and improving a culture of integrity, in support of the Standards of Conduct, fraud prevention, and enhancing their knowledge and understanding of GC and donor policies and procedures.
• Contribute to program Kick-Off and Closeout sessions by providing Compliance-related inputs, such as key risk areas, lessons learnt and other matters through brief and clear presentations. 
• Produce timely and accurate regular and ad-hoc reports for management and departmental needs.
• Assist RCD in drafting and updating department-related documentation, including but not limited to: internal compliance tools, templates for other departments, trackers, training materials, assessments, etc.
• Maintain proper electronic filing system in line with departmental standards, providing solid supporting documentation for all compliance reviews and initiatives performed by the department, ensuring timely updates of internal online trackers.
• Ensure high level of confidentiality and security of entrusted data is maintained at all times.
• Any other job related tasks assigned by the supervisor.

VETTING

• Responsible for processing all vetting requests as applicable to specific award requirements for each NES project. 
• Collect necessary vetting information from requesting departments to support vetting of GC’s vendors, sub-recipients and trainees. Collaborate with Procurement, Logistics and Project teams to ensure accuracy of information, timeliness of submissions and adherence to requirements of the donor’s Vetting Support Unit.
• In coordination with supervisor, be a focal point for communication between NES teams and the HQ’s Legal support team in processing all vetting requests, enquires and clarifications.
• Maintain paper and electronic records of all vetting activities, alert relevant teams to new or updated vetting requirements. Ensure timely update of the vetting tracking sheet . 

FEEDBACK MECHANISM

• Ensure smooth functionality of the Feedback Mechanism for North-East Syria operations. Supervise Feedback Officer based in Derik, assisting with coordination of referral and follow-up steps, flagging attention to high-risk cases as appropriate, and ensuring timely follow up on all feedbacks.
• Ensure that timely and accurate Feedback summary reports are provided to Programs and RCD using the proper reporting tools for the Feedback Mechanism and ensuring non-disclosure of sensitive information in line with internal guidelines.

جميع الحقوق محفوظة لموقع جوبس.

Education and Training

• University degree in Accounting, Business Administration, Financial Management, Economics or other related field.
• Demonstrated familiarity with and excellent understanding of USAID regulations is required.
• Completion of Certified Internal Auditor program would be an asset.
• Experience in undertaking interviews, inspections and investigations would be an advantage.

Experience

• Minimum of 4 years’ or equivalent experience in the field of compliance, audit (internal or external), accounting, financial management, internal control evaluation, etc. 
• Professional experience working in international NGO is required.

Technical skills

• Strong analytical skills and demonstrated ability to solve complex problems
• Demonstrated ability to communicate clearly, concisely and persuasively both orally and in writing, at all levels of the organization 
• Ability to work independently while being a strong team player, be proactive problem-solver
• Excellent command of Microsoft Excel, good knowledge of standard office programs
• Set high standards for quality of work and consistently achieves established goals
• Accuracy and attention to detail
• Ability to work under pressure and in unstable and frequently changing security environments and work irregular hours

Language skills

• Demonstrated proficiency with English and Arabic languages, both verbal and written