Consular Assistant

Summary of Duties:

The successful candidate will report to the Management and Consular Officer. Responsibilities for this position may include but are not limited to:
-Processing passport applications and citizenship applications for Canadians abroad;
-Responding to emergency situations involving Canadians in distress;
-Supporting the development of contingency planning and outreach programs;
-Providing administrative and financial services in support of consular, passport and citizenship services at the Representative Office

Area of selection/Eligibility

The competition is open to all residents of the West Bank and Israel who a) have the right to work legally in the West Bank and Israel, or right to work legally in the West Bank and travel to Israel; b) meet all of the essential criteria; and c) whose applications are received by the closing date.
The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any such factor.

جميع الحقوق محفوظة لموقع جوبس.

Essential Qualifications:

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and/ or CV how they meet each of these essential qualifications.

Education:

-A post-secondary degree from a recognized post-secondary institution.

Language:

-Fluency in English, both written and spoken
-Fluency in French, both written and spoken
-Fluency in Arabic, both written and spoken.

Experience:

-At least two (2) years of recent* relevant experience in the field of administration and/or a client focused position for a corporate organization, foreign mission or other government office or international organization.
-Experience in collaborating with [and liaising with] representatives of the Palestinian Authority, foreign governments and/or international organizations.
-Experience providing client service and working with external service providers
*(within the past three (3) years)

Rated Requirements:

Candidates must also meet the Rated Requirements relating to knowledge, abilities and competencies. These may be assessed at a later stage through any of the following: written exam, interview, role-play, practical test, presentation and/or psychometric assessment.

Knowledge:

-Basic knowledge of Canadian cultural, legal and political landscape.
-Advanced knowledge of MS Office (Word, Excel, Access, PowerPoint, Outlook) and other software products.

Abilities/Competencies:

-Ability to communicate effectively with clients, both orally and in writing in English, French and Arabic.
-Ability to prioritize workload and multi-task effectively in a high paced work environment.
-Ability to follow instructions and apply rules.
-Ability to research, analyze and evaluate information effectively.
-Ability to work in a team
-Client focus.
-Ability to work under pressure
-Flexibility and adaptability.
-Attention to detail/accuracy
-Strong interpersonal skills with the ability to interact effectively with people from diverse cultures.
-Initiative and judgment.

Asset Qualifications

Candidates may also be screened against the Asset Qualifications. Preference may be given to candidates who meet these asset qualifications. Where applicable, candidates must clearly demonstrate how they meet any of the asset qualifications in their cover letter and/ or CV.
-Experience providing passport and consular services for a Government organization
-Work experience in Canada or in an organization with Canadian clients
-Experience working in a Canadian diplomatic mission abroad

Operational Requirements

-Must successfully complete the Passport Management Program for Foreign Operations training including receiving a grade of 80% or more on the certification exam.
-Ability to work occasional overtime (evenings, weekends if necessary)
-Ability to travel and attend offsite meetings/work requirements.

Conditions of Employment

-Right to work legally in the West Bank and Israel, or right to work legally in the West Bank and travel to Israel.
-Before an offer of employment can be made, candidates must provide a local address as proof of residence in the specific country, city or region, so that if selected, it will appear on the offer letter.
-Candidates must obtain and maintain an in-depth reliability rating (security clearance) from the Government of Canada (the security screening is completed at the end of the recruitment process).

How to apply:

-Please click on Apply Now - تقدم لهذه الوظيفة الآن

 and complete the online application form.

-Candidates who are unable to submit their application due to technical difficulties must report this to: [email protected]

prior to the closing date. Failure to do so will result in the application being rejected.
-Candidates are also required to upload a cover letter and CV in English or French. Applications which do not include all of the requested documents or information will be rejected.
-As a minimum requirement, candidates must clearly demonstrate in their cover letter and/ or CV how they meet all of the essential qualifications listed on the job poster. Applications which do not clearly demonstrate how the candidate meets the essential qualifications will be rejected.
-All applications must be received by the closing date and/or time.

Important notes:

-Candidates are entitled to participate in the competition process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
-Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. -Please note that some email systems may block emails from unknown users. Candidates should include an email address that accepts email from unknown users and regularly check their email, including junk mail.
-Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
-Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
-Please note that the Representative Office of Canada to the Palestinian Authority does not sponsor work permits directly or indirectly.
-The Representative Office of Canada to the Palestinian Authority does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
-If candidates need any special assistance in terms of attending exams or interviews then please let us know during the application process.
-The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Representative Office of Canada in Ramallah which might arise in the 24 months following the completion of this competition. 
-If you have any questions at any stage of the process please send an email to

[email protected]