Consultant/Tour Guide Trainer for Tourist Guide Training

Country: Occupied Palestinian Territory

Starting date: 15 of August 2023

Duration: 15 August 2023 to December 31 2023

Background:

• PUI Globally

Première Urgence Internationale is a non-profit, non-political, non-religious international NGO.

Première Urgence Internationale helps civilians who are marginalised or excluded as a result of natural disasters, war and economic collapse.

Our mission is to defend basic human rights, such as those set out in the Universal Declaration of Human Rights in 1948.

“Our mission is to help populations affected by humanitarian crises by providing them with the skills to take their future back into their own hands”.

In 2021, our projects are being led in 22 countries by 2 129 collaborators, 196 expatriates and 92 headquarters staff.

• PUI in the oPt

Operational in the Occupied Palestinian territory since 2002, PUI has developed integrated programmes to assist Palestinians affected by, or threatened with, protection risks.

We help communities prepare for, and respond to, emergencies, we provide emergency response, including in-kind and cash-based interventions.

We contribute to the humanitarian coordination mechanisms to promote human rights and advocate for the rights of Palestinians locally and internationally.

In the Occupied Palestinian territory, we seek to continue developing our relationship with Palestinians, urging them to engage and act on their heritage and archaeological sites, to enhance their steadfastness, protect their identity and basic human rights.

• The INTIQAL Consortium

We believe that re-framing the relationship of Palestinians with their cultural heritage and archaeological sites, through empowering youth and enhancing their capacities, will allow younger generations to move forward from the legacy of this heritage to a brighter future.

INTIQAL 2030 is a youth-led initiative supported by Premiere Urgence Internationale, an innovative socio-economic development program that leverages on the protection of cultural heritage involving communities and local civil society stakeholders, encouraging their interaction on archaeological sites. This initiative creates and runs a safe space in which girls, boys, young people and families engage in concrete actions and express their fears and hopes in a protective environment while developing their resilience following violent or traumatic experiences.

Beyond its cultural and historical positive impact, the INTIQAL consortium champions other socio-economic development objectives. These include innovative activities aiming at achieving economic and energy independence, and bringing new sustainable solutions which will benefit and empower Gazans and their community in the long term.

Through strengthening and reframing youth’s relationships with cultural heritage, future societal outcomes are reimagined, more vibrant than ever, reflecting the resilience of the youth in the occupied Palestinian territory.

Hence, INTIQAL 2030 provides opportunities for Youth to be a positive force for development, engaging them in supporting and achieving comprehensive socio-economic development for their community, and to help accelerate the implementation of sustainable development goals (SDGs) approved by the United Nations.

Since 2017, and in close collaboration with Palestinian youth (workers, graduates and young professionals), INTIQAL has been instrumental in protecting two threatened historical sites in the Gaza Strip: Mukhaitem (Byzantine Church of Jabalya) and Tell Umm el-’Amr (Saint Hilarion Monastery).

Premiere Urgence Internationale leads the consortium and continues to work on comprehensive projects with diverse activities such as protection and preservation, training and capacity building, promotion of cultural heritage while engaging the Palestinian community and raising awareness about the importance of cultural heritage and its future.

We are proud of our partnerships with local communities, schools, archaeological experts, cultural and academic institutions as we seek to contribute to the understanding of how youth engagement and social entrepreneurship can support youth social and economic development and help accelerate the implementation of the SDGs.

 The project:

PUI is currently implementing “Protection and promotion of Palestinian tangible and intangible cultural heritage at local, national and international levels” funded by the British Council (Cultural Protection Fund) in Partnership with the Department of Digital, Culture, Media, and Sports. In order to protect, preserve and promote the Palestinian cultural heritage through implementing diverse interventions, training programs and promotional activities.

Touristic guide training:

PUI is planning to implement touristic guide training in order to build the capacity of proficient and competent tour guides, capable of providing exceptional experiences for local and international tourists

A team of two members (one consultant and one trainer) who have long-term academic and practical experience in the related topics will be hired to provide trainees with a scientific-based methodology about the history of the Gaza Strip, in addition to providing them with guide techniques, best practices, and effective communication skills for engaging and guiding tourists.

SPECIFIC OBJECTIVE

• Develop a comprehensive understanding of the touristic guide training through theoretical and practical training sessions about the history of Gaza and its archaeological sites and about cultural heritage tourism
• Ensure the correct dissemination of information to the visitors during conducting site visits, tours, and cultural initiatives in the archaeological sites in the Gaza Strip.

TASKS of the team

History consultant:

• Conduct a comprehensive review of the history of the Gaza Strip, including its ancient civilizations, cultural heritage, and significant archaeological sites and monuments.
• Prepare a training curriculum that covers the key historical periods, civilizations, and important archaeological sites and monuments in the Gaza Strip.
• Develop training materials such as presentations, handouts, and reference materials to support the theoretical and practical training sessions on history and tangible cultural heritage.
• Conduct theoretical training sessions for young women and men, covering topics such as the historical timeline, cultural significance, and archaeological significance of the Gaza Strip.
• Organize field trips to important archaeological sites and monuments in the Gaza Strip, providing practical training and hands-on experience to the trainees through on-site visits, documentation, and interpretation.
• Provide guidance on effective research methods and resources for further study and exploration of the history of the Gaza Strip and its archaeological heritage.
• Monitor the progress of the trainees and provide individual feedback and guidance to enhance their understanding and knowledge of history and tangible cultural heritage (Pre-test and post-tests)
• Participate in evaluating the final products and initiatives provided by the trainees.
• Reporting: provide a final report about the training with recommendationsTop of Form

Tour guide trainer :

• Develop a comprehensive training program focusing on guide techniques, best practices, and effective communication skills for engaging and guiding tourists.
• Design training modules covering topics such as tour planning, itinerary development, storytelling techniques, crowd management, and safety measures
• Provide theoretical training sessions on various aspects of guiding tourists, including the importance of historical and cultural context, effective communication techniques, and adapting to diverse audiences.
• Train young women and men in providing quality customer service, handling challenging situations, and ensuring a positive and memorable experience for tourists.
• Introduce the trainees to digital tools and technologies that can enhance their guiding skills, such as audio guides, virtual tours, and interactive maps.
• Foster a sense of cultural sensitivity and inclusivity among the trainees, promoting responsible and ethical tourism practices.
• Offer recommendations for further development and continuous learning in the field of tourist guiding.

• Monitor the progress of the trainees and provide individual feedback and guidance to enhance their understanding and knowledge of history and tangible cultural heritage (Pre-test and post-tests)
• Participate in evaluating the final products and initiatives provided by the trainees.
• Reporting: provide a final report about the training with recommendations

The team will work on providing theoretical and practical training for 20 trainees. The training sessions will span four months, with ten working days allocated to training per month.

جميع الحقوق محفوظة لموقع جوبس.

Expected deliverables:

The History consultant and tour guide trainer will be requested to provide the following deliverables for training.

• Theoretical training materials – to be distributed to trainees during the training period
• A detailed individual appraisal of each trainee by the end of December 2023.
• A full report on the training sessions: theoretical and practical sessions to be submitted to PUI by the end of January 2024

Required Profile for the team members:

History Consultant:

Qualifications:

• A Ph.D. in ancient archeology

Work Experience:

• Lecturer on architecture and archaeology sciences related to the Palestinian heritage.
• Previous excavation works on archaeological sites in Gaza Strip.
• Previous experiences in organizing local and international exhibitions about archaeological sites in the Gaza Strip.
• Previous experience in designing and delivering training programs, including developing curriculum, training modules, and learning materials tailored to diverse audiences.
• Excellent training and facilitation skills to effectively deliver the training program, engage participants and create an interactive learning environment.
• Proficiency in evaluating trainee performance, conducting assessments, and providing constructive feedback to facilitate skill development and improvement.
• Records in academic research in the field of archaeology

Tour Guide trainer:

• Qualifications of the consultant 02- Tourism guide techniques
• A diploma or degree in tourism management, or Travel and Tourism, or Cultural Studies or Anthropology or related fields.

Work Experience:

• Tour Guiding Experience
• Expertise in Tour Guiding Techniques
• Training and Teaching Skills
• Communication Skills
• He/she has experience writing technical reports for training programs.

The consultancy center/company must submit all the registration files in addition to the team files including CVs, experiences, and accomplished training with NGOs.

For more information, go to CONSULTANCY TEAM - Google Drive

APPLICATION PROCESS

• PUI provides a work environment that reflects the values of integrity, diversity, and gender equality. Therefore, we strongly encourage applications from women and underrepresented cultural or social groups.
• If you believe you are the candidate we are looking for, please submit the needed documents before August 6, 2023,10:00 am, by sending an e-mail to [email protected] . Please indicate the  Title ("Tourist Guide Training ") in the E-mail subject line.
• Incomplete applications will not be considered. Only short-listed candidates will be contacted.