Consumer Proposition Administrator

الوصف الوظيفي

Field: Marketing & Communications
Contract Type: Full Time - Permanent
Location: Palestine - Ramallah
Closing date: 31-Dec-2017

Duties and Responsibilities:

-    Assisting in setting up processes and procedures for assigned segment
-    Providing feed-back to support / develop existing and new segment as well as Loyalty and retention activities.
-    Creating promotions to increase usage towards assigned segment.
-    Insuring achieving the targeted ARPU along with acquisitions for assigned segment.
-    Defining the best criteria to lower consumer segment churn and enhance loyalty.
-    Following-up on offers/promotions for assigned segment evaluation including analyzing existing offers/promotions data, as well as analyzing collected data about the market and competition.
-    Initiating and following-up communication on the assigned segment offers/promotions in their different phases.
-    Providing training & support on new/existing assigned Segment consumer offers/promotions internally and externally.
-    Monitoring and enticing the assigned segment market share.
-    Working closely with other marketing functions including MARCOM, PR, and Products & Services to ensure appropriate implementation of any new/existing offer/campaign.
-    Working extensively with other departments including Customer Care, Finance, Sales, & IT to ensure full understanding and implementation of any newly released/updated offer or/and campaign fall under assigned segment.

Work Experience & Qualifications::

-    Minimum 3 - 5 years of experience in a business environment.
-    Bachelor degree in MIS / Business.
-    CFA and Master Degree is a plus.
-    Advance skills in MS office (Word, Excel, Access, PowerPoint).
-    Practical experience in statistical tools and techniques (Cluster Analysis, Decision Tree SPSS).
-    Performing statistical analysis of business data.
-    Knowledge/experience in product/business development is required.
-    Proficiency in both Arabic and English (oral and written).

Personal Traits & Skills::

-    Outstanding analytical thinking
-    Customer Focused and Oriented
-    Excellent Interpersonal Skills
-    Strong Presentation Skills
-    Strong organizational and communication skills
-    Concrete problem solving skills
-    Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
-    High levels of integrity and discretion
-    Highly motivated, organized individual who is able to work effectively with minimal supervision
-    Strong computer skills, specifically spreadsheets and data management
-    Other duties as assigned by management