Customer Experience Officer - Back Office Sales (Tele-Sales)
الوصف الوظيفي
Description
We are looking for the following Position to join our startup team in our Ramallah Based Office .
Customer Experience Officer - Back Office Sales (Tele-Sales)
Responsible for efficient management of the customer life cycle to meet company’s objectives of profitability, customer success and stakeholder experience.
Responsibilities
- Customer Relationship Management:
- Implement an effective customer relationship management system to foster customer loyalty
- Oversee the day to day customer operations to ensure delightful customer experience at all stages of the customer engagement
- Assist the Directors in establishing coordination with the Territory Dealership account manager and Finance Department to deliver seamless customer service
- Managing calls (Incoming & Outgoing ) and customer service inquiries.
- Qualifying sales leads / Loan application to match with Lenders Criteria.
- Identifying and assessing customers’ needs to achieve satisfaction
جميع الحقوق محفوظة لموقع جوبس.
متطلبات الوظيفة
Requirements
- 1 year of experience in Tele- sales , Automotive Background / Financial Background is a + .
- Proven Sales support experience or experience as a Customer success officer .
- Track record of over-achieving target .
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- BA Degree In Business / Financing / Accounting / Marketing or any other relative Major.
Benefits
-Attractive Salary .
- Commission .
تفاصيل الوظيفة
المسمى الوظيفي
Customer Experience Officer - Back Office Sales (Tele-Sales)
آخر موعد للتقديم
31 - Jan - 2020
المكان
رام الله والبيرة
نوع الوظيفة
دوام كامل
المستوى المهني
مبتدىء
الراتب
N/A
الدرجة العلمية
البكالوريوس
الخبرة
سنة
التصنيف
التسويق والمبيعات
آلية التقديم
Please send your CV to: [email protected]
Interested and qualified candidates can apply online through Apply Now - تقدم الآن لهذه الوظيفة
نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.
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