Customer Relations Officer

British Council - المجلس الثقافي البريطاني

الوصف الوظيفي

Region Middle East North Africa (MENA)

Country / Territory Palestinian Territories

Location Ramallah

Department English & Exams

Job Category Customer Services

Pay Band Locally appointed Grade J

Role purpose :

The post-holder will deliver effective, quality-driven first line service to customers, clients and stakeholders at the British Council Occupied Palestinian Territories, ensuring the customers receive the information and services they need in a friendly, professional, efficient and responsive environment. They will understand the English Language needs of prospective Adult and Young Learner students and provide effective and persuasive guidance regarding their British Council study pathway, in order to support the achievement of Teaching Centre registration targets.

- British Council Core Skills.pdf
Role Profile.doc
British Council Behaviours.pdf

Vacancy Description

Contract Duration : Indefinite

Location : Ramallah

Salary :

Pay Band J

Working hours : Full time.

closing Date : 20/5/ 2019

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks

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