Customer Success Specialist
الوصف الوظيفي
Customer Success Specialist - Late Shift
- Establish a trusted relationship, post-sales, with our customers by displaying a customer-centric attitude and a drive to deliver.
- Develop project plans and execute according to timeline, accounting for dependencies and risks.
- Understand the technical capabilities of the Mashvisor software product, as well as other relevant services, in order to address customer requirements.
- Define strategic initiatives and employ excellent organizational skills to help Mashvisor to drive strong adoption and encourage account growth.
- Liaise between customer stakeholders and internal Mashvisor departments.
جميع الحقوق محفوظة لموقع جوبس.
متطلبات الوظيفة
Working hours is from 5:00 pm - 2:00 am Palestinian time
Basic Qualifications:
- 2-3 years of direct customer engagement experience (post-sales), or similar experience in professional services, project management or account management.
- Data driven strategic thinker and executor, with the ability to deliver consistent and high level customer satisfaction.
- Ability to manage customer expectations in conjunction with software capabilities (i.e. ability to prevent/ work around customer-specific customization requests).
- Excellent organizational skills, with the ability to set, prioritize and follow-up on tasks.
- A proactive doer who goes beyond the call of duty
- Exceptional interpersonal skills and 'can-do' approach and attitude.
- Strong/Fluent English verbal and written communications skills.
- Self-motivated, team player and industrious.
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Preferred Qualifications:
- Experience account managing enterprise customers, with a strong customer-centric track record.
- Experience creating project management plans (with multiple tracks)
- Experience building strong stakeholder relationships and driving account growth.
Others:
- Full-time position including hours to meet US market (Working shift is from 5:00 pm - 2:00 am Palestinian time)
- Flexibility to adapt to changing priorities.
تفاصيل الوظيفة
المسمى الوظيفي
Customer Success Specialist
آخر موعد للتقديم
01 - Sep - 2018
المكان
رام الله والبيرة
نوع الوظيفة
دوام كامل
المستوى المهني
متوسط الخبرة
الراتب
N/A
الدرجة العلمية
البكالوريوس
الخبرة
سنتان
التصنيف
اللغات والترجمة
التسويق والمبيعات
العلاقات العامة والإتصال
الإدارة والأعمال
الهندسة
الفندقة والسياحة
تكنولوجيا المعلومات
الصحافة والإعلام
آلية التقديم
Interested and qualified candidates can apply online through Apply Now button below
نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.
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