Customer Support - Data Entry

About Alma Health

We’re building a new kind of healthcare company to serve the most vulnerable people: People with Chronic conditions. We’re managing everything from insurance to medication intake instructions, and anything else that could stand in the way of effective treatment. Our employees are dedicated to a clear vision: Improving the lives of people with chronic conditions to help them regain control of their lives. Join us as we prove just how much a healthcare company can deliver.

What You'll Do
We are looking for a Data Entry Clerk to type information into our database from
multiple sources or channels. The ideal candidate will be computer savvy and a fast
typist with a keen eye for detail. You will report to a data manager or another senior
data team member. Understanding of data confidentiality principles is compulsory.
Alma Health will rely on you for having accurate and updated data that are easily
accessible through a digital database

جميع الحقوق محفوظة لموقع جوبس.

Roles And Responsibilities

• Preparing and sorting Patient Records/Information for data entry
• Entering data into database software and checking to ensure the accuracy of the data
  that has been inputted
• Resolving discrepancies in information and obtaining further information for incomplete
  documents
• Manage large amounts of inbound and outbound calls in a timely manner.
• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.

Skills And Qualifications

• Computer literacy and familiarity with various computer programs such as MS Office
  (formal computer training may be advantageous in progressing in this career)
• Attention to details
• Strong phone and verbal communication skills along with active listening
• Knowledge of grammar and punctuation
• Ability to work to time constraints
  Bilingual (Arabic & English Fluency)

Please send your CV to [email protected]  and kindly include the job title in the subject line.