Director of Knowledge Management & Reporting

Director of Knowledge Management & Reporting (M&E and CLA)

West Bank/Gaza the Pioneers-Raedat Project

Location: Ramallah, West Bank 

Reports to:  Chief of Party 

Overview: 

Global Communities works at the intersection of humanitarian assistance, sustainable development, and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community. We work with government, non-government, private sector, and community stakeholders to promote transparency, foster accountability, and access the channels they need to make their voices heard, promote change, and realize their full potential.   

Global Communities is seeking a Director of Knowledge Management & Reporting for the anticipated USAID West Bank/Gaza Pioneers-Raedat Project. This five-year $35M program is intended to leverage women’s potential to create ripple effects that shift gender-based power relations within the Palestinian community. This Activity will improve institutional frameworks and processes in select sectors to ensure they align with legal requirements and international best practice (both existing and new that might be advanced through implementation) for the inclusion of women. It will also support communities to develop the necessary tools to promote women’s inclusion in activities outside the home; build the capacity and confidence of individual women by engaging institutions of higher education and civil society; develop male allies, political structures, and the private sector; and strengthen public awareness and advocacy around women’s issues, including gender-based violence (GBV). 

The Director of Knowledge Management & Reporting will lead the design and oversight of the project Monitoring, Evaluation & Learning (MEL), Collaboration, Learning and Adaption (CLA) and Communications activities. We are looking for passionate, dedicated professionals to help us build the world we envision: one of expanded opportunity, where crises give way to resilience and all people thrive. 

Responsibilities

• Develop the project’s MEL plan, developing systems, strategies, and tools for the timely collection, management, analysis, and reporting of valid and reliable data that meet USAID’s reporting requirements.  
• Contribute to project deliverables, including annual workplans, and quarterly and annual reporting, undertake periodic quality reviews of program and/or country M&E systems and lead design of M&E system strengthening actions and oversee the dissemination of information on approaches, lessons learned, etc.  
• Lead the regular review and updating of the CLA Framework and Plan for the project, in close collaboration with the project Technical Leads, the DCOP and COP and USAID representatives.
• Guide and facilitate collaboration with/across key stakeholders to regularly identify and capture lessons learned from the implementation of program activities.
• Oversee the documentation and communications of learning through various platforms. 
• Design, roll-out and continually improve CLA-related processes and tools to support effective project implementation and collaboration, learning and adaption in relation to the program 
• Oversee the design and delivery of the project’s communications and reporting deliverables with support from the project’s Communications and Reporting Manager.
• Work closely with project leadership to integrate CLA activities into the project workplan, M&E system, and into job descriptions and individual performance goals. 
• Responsible for effective written analysis, reports and oral presentations on the program as requested by the supervisor. 
• Lead a team of MEAL & CLA Specialist and Communications and reporting Manager, provide them with necessary technical support, supervision coaching and guidance to perform their duties.
• Build and maintain strong working relations with key internal and external stakeholders, beneficiaries, prime and subcontractors, suppliers, and partners. Provide effective and timely responses to inquiries and concerns. 
• Represent Global Communities and overall program interests as necessary and appropriate. 

جميع الحقوق محفوظة لموقع جوبس.

• Master’s degree (or equivalent) in a related discipline (statistics, research methods, sociology, public administration or related field) with a minimum of 8 years of experience in Monitoring, Learning and Evaluation and/or Collaboration, Learning and Adaption; or, 
• Bachelor’s degree in a discipline related to international development, public administration, political science, or law with a minimum of 10 years of experience in Monitoring, Learning and Evaluation and/ Collaboration, Learning and Adaption 
• At least three years of MEL or CLA experience in a related field, such gender equality and female empowerment and leadership.
• Proven experience in a MEL or CLA leadership position in similarly sized, international donor-supported programs, preferably with USAID.  
• Knowledge/Experience with USAID rules and regulations strongly preferred. 
• Demonstrated ability to articulate technical information clearly and effectively and adjust indicator selection and targets as part of adaptive programming. 
• Demonstrated ability to create and maintain effective working relationships with USAID, host country government personnel, stakeholders, NGO partners, and international donor agencies.  
• At least 3 years of management/supervisory experience is required. 
• Proven ability to communicate a common vision among diverse partners and the ability to lead multi-disciplinary teams is desired.  
• Evidence of effective communication skills, both oral and written, to fulfill the diverse technical and managerial requirements of the agreement is desired. 
• Languages: Full Professional Proficiency in spoken and written English. Proficiency in Modern Standard Arabic is highly preferred. Ability to use both languages fluently and accurately and be able to read all styles and forms on all levels pertinent to professional needs is highly preferred.   

To apply please send your CV and a cover letter by email to [email protected] no later than Saturday October 14, 2023 indicating the position title and location. 

Global Communities positively welcomes and seeks applications from all sections of society.  We are committed to a work environment that respects the dignity and worth of everyone and offers equal opportunity.  All qualified applicants will receive consideration for employment. 

Global Communities holds strict safeguarding principles and has a zero-tolerance policy for conduct of sexual exploitation, abuse, and harassment. In the process of recruitment, selection, and appointment, Global Communities will conduct robust reference and background screening checks, including international vetting as a signature of the Global Misconduct Disclosure Scheme to ensure children and vulnerable adults are safeguarded, and abuse is prevented.  The incumbent is required to carry out their duties in accordance with Global Communities Safeguarding policy and the Standards of Conduct