E- Commerce Officer

Palco is a big regional distribution and import company who have a chain active in Palestine, and operates several business lines over all the Palestinian cities. A Palco company working in FMCG desires to hire an E- Commerce Officer:

 Job brief

“(E- Commerce Officer) is a person who will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.”

Responsibilities:

E-commerce officer require a blend of technical, analytical, and interpersonal skills. Some key skills and tasks include:

1. Digital Marketing Knowledge: Create and implement online marketing strategies to drive traffic and sales.
2. Website Management: Oversee the functionality and user experience of the e-commerce platform.
3. Data Analysis: Analyze customer behavior, sales data, and website metrics to make informed decisions.
4. SEO Optimization: Implement SEO techniques to improve the visibility of the online store in search engine results.
5. Content Management: Develop and manage product listings, ensuring accurate and appealing product descriptions.
6. Customer Relationship Management (CRM): Utilize CRM tools to enhance customer engagement and satisfaction.
7. Payment Processing: Ensure secure and efficient online payment processes.
8. Inventory Management: Monitor and maintain optimal stock levels, preventing overstock or stock outs.
9. Cybersecurity Awareness: Stay updated on security measures to protect customer data and the online store.
10. Social Media Management: Utilize social platforms to promote products and engage with customers.
11. Problem-Solving: Address customer inquiries, troubleshoot issues, and find solutions to improve the overall customer experience.
12. Adaptability: Stay current with e-commerce trends and technology to adapt strategies accordingly.
13. Collaboration: Work with cross-functional teams such as marketing, IT, and logistics for seamless operations.
14. Analytics Tools Proficiency: Use analytics tools like Google Analytics to track website performance and user behavior.
15. Multichannel Integration: Explore opportunities to expand the business by integrating with various online sales channels.

جميع الحقوق محفوظة لموقع جوبس.

Requirements:

1. University degree (minimum of first degree) in Marketing (Minor E-Commerce) or any other relevant field.
2. 2 years’ experience in e-Commerce websites and ecommerce business, technicalities, best practices and online customer behavior
3. Knowledgeable experience in B2B sales.
4. Committed to continuous education through workshops, seminars and conferences
5. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
6. Proven ability to drive the sales process from plan to close.
7. Strong business sense and industry expertise.
8. Ability to communicate in English.

Those who found themselves appropriate for the job are asked to send their C.V.  along with a cover letter stating why you feel you have the necessary skills to perform well in the above role before 31/01/2024.
by e-mail to the following address: [email protected]

• PLS state the vacancy applying for when sending your application.
• Only qualified candidates would be contacted to proceed with the hiring process.