e-Points/Merchant Relations Officer

e-points

Job opportunity

e-Points is the largest customer rewards program in the region, which rewards you for the shopping in any outlets within its exclusive network consisting of the leading retail hospitality and service outlets in Palestine.e-Points was established in 2005,this rewarding program aims to reward cardholders for their shopping,increase their purchasing powe,and supporting the merchants to gain and maintain customers loyalty.

We e-points looking for qualified, motivatd candidates to join our team and fill the following positions; Applicants residing in Jerusalem, Bethlehem and Ramallah are encouraged to apply.

Main Duties and responsibilities:

• Contacts merchants and networks to establish co-marketing on an ongoing basic.
• Manage merchant's partners as "Super-Affiliates".
• Develop track and manage offers to merchant partners including establishing benchmarks and reporting.
• Develop tracking, testing, monitoring reporting and other integration with existing merchants' network.
• Professionally and promptly handle customer's inquiries and complains and taking appropriate and taking appropriate actions to resolve customers concerns.
• Arrange a program of visits to all major potential customers by contacting people and making appointments.
• Be involved in telemarketing if needed.
• Fill out sales reports on time.
• Assist in collection of account receivables.
• Coordinate and supervise of delivery , installation and follow up with service requirement.
• May have to work in evenings or on weekends, and may be required to travel

     Qualifications required and skills:

• University Degree in related fields.
• Minimum 2  years experience in a similar position .
• Excellent communication skills and team work with proven track record .
• Proficiency in computer programs (Word, Excel , and outlook )
• Ability to work under pressure- long flexible working hours.
• Fluency in written and spoken English and Arabic.
• Strong interpersonal skills .
• High levels of negation skills
• Valid driving license

     How to apply :

All interested applicants should submit their CV with a cover letter by email or fax no later than 10-03-2009, only short listed candidates will be contacted

For more information about e-Points please visit our website
 www.e-points.net El- Bireh , Jerusalem Main Rd. Tel : 022959999 Fax :022959782 www.e-points.net Website email : [email protected]

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