Biomedical Service Engineer

الوصف الوظيفي

Arcomed Company is a private shareholding company established in 2007 and it is one of the leading companies in supplying medical & lab equipment’s in Palestine, we offer our services in the West Bank, Gaza Strip and East Jerusalem.

We are seeking highly motivated & team player candidate to join our team as:

متطلبات الوظيفة

Job Description:

Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims
Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation base.
Manage personal time and productivity
Install of medical equipment, function inspection and commissioning
Provide basic customer training
Maintain and develop existing and new customers through appropriate propositions and ethical methods, to optimize quality of service, business growth, and customer satisfaction
Log information on sales enquiries received, maintain detailed records
Respond to and follow up of Service calls
Monitor and report on market and competitor activities and provide relevant reports and information
Record, analyze, report, and administer according to systems and requirements
Develop relevant knowledge, techniques, and skills
Follow the standard operational procedures
Prepare regular field visits schedules for service activities
Study and follow up of Laboratory equipment’s tenders
Perform any other tasks required by the supervisor

Qualifications:

Bachelor’s Degree Biomedical Engineering or Mechatronics Engineering.
Ability to travel throughout the territory as necessary to achieve results.
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills.
1-3 years of service experience
Team player with a strong work ethic and a can-do attitude.
Committed and able to work under pressure.
Able to see things from the other person's point of view and a team player.
Knowledge sharing/continuous learning: Takes responsibility for personal learning and career development.
Flexible to travel.
Driving license