ER Finance Manager (Partners)

Position Description

Location Ramallah, Palestine

Position Status Full-time

Salary Level (6A-B)

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Since 1986, Mercy Corps has helped Palestinians in the West Bank and Gaza access critical services and become more economically self-sufficient focusing its interventions on WASH, community crisis resilience, economic opportunities, and cash programming. The escalation of conflict that began on October 7, 2023, has sharply exacerbated the humanitarian crisis in Gaza and the region. With funding from ECHO, BHA, and multiple other donors, Mercy Corps and its partners are actively working to respond to the crisis and provide basic needs support at scale.

Mercy Corps is the lead agency for the Basic Needs Consortium (BNC). The Consortium, currently funded by ECHO, is composed of Catholic Relief Services, Danish Refugee Council, and an experienced network of local partners. The Basic Needs Consortium is implementing the Integrated Humanitarian Response program, which has the overall objective for conflict-affected populations in Gaza to have increased self-reliance and dignity in the face of shocks and stresses. The program supports a coordinated humanitarian response that enables vulnerable households in Gaza to safely and consistently meet basic needs while reducing their reliance on negative coping strategies, through shelter and settlements, protection, multi-purpose cash transfers, and coordination.

The Position (General Position Summary)

The Mercy Corps Finance Department is responsible for all financial functions in Palestine, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.  The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures.  In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

General Position Summary

Working in the Finance Department under the direction of the Senior Finance and Compliance Manager, the ER Finance Manager – Partners, will have primary responsibility for managing the related Mercy Corps Palestine and Donor rules, regulations, ensure the accuracy and completeness of Mercy Corps related accounting records and ensure Mercy Corps Partners’ Financial monitoring, control and reporting are implemented in line with Mercy Corps and donors Regulations.  

Essential Job Responsibilities

Partners [60% of LoE]

• Lead the pre-award assessment documentation collection and review for Partners.
• Lead the drafting process of the Partners agreements and modifications with HQ Subawards Unit according to the Subawards Financial Management Manual (SFMM).
• Review Partners Financial Reports and verify original supporting documents.
• Prepare financial analyses and reports in a timely manner to support informed and effective decision-making for the BNC lead and other stakeholders.
• Ensure that supporting documentation of costs charged to MC is in line with the Donors’ rules and regulations and are submitted on time.
• Conduct regular visits and spot checks to Partners during the project(s) implementation.
• Conduct regular meetings with Partners to ensure that issues identified during the implementation period of the project, or issues that may arise, are dealt with in a timely and correct manner.
• Prepare Partners’ compliance review reports and share the observations with partners along with needed corrective actions.
• Ensure that Partners do not overspend or underspend, as this will have an impact on MC’s overall reporting to the donor.
• Ensure that all transfers of funds to Partners are registered properly in the Navigator Accounting System and maintain the Partners’ Cards in system up to date.
• Responsible for the electronic and hard copy archiving for all Partners agreements documents, narrative and financial reports and receipts in accordance with the Field Finance Manual.
• Assist in Partners close-outs ensuring that all requirements of the partnership agreement have been met and that Consortium Partners funds have been properly settled.
• Ensure all Consortium Partners are fully aware of ECHO/ Other Donors and internal regulations.
• Conduct additional technical assistance to Partners as necessary to maintain high standards of compliance.
• Ensure efficient and timely coordination with the Gaza Finance Team.
• Coordinate the preparation and ensure the on-time submission of the quarterly financial reports for international Partners to HQ.
• Assist the Senior Finance and Compliance Manager in responding to audit inquiries.
• Stay abreast of changes in applicable ECHO/ Other Donors policies and ensure changes are implemented as required.
• Conduct myself professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

ER Finance [40% of LOE]

• Provide financial review of ER related purchase requests, purchase orders, contracts, and payment requests to ensure compliance with Mercy Corps’ policies and procedures and project budgets and ensure compliance with Mercy Corps’ procurement policies and procedures for all goods and services as per AAM.
• Assist the Senior Finance and Compliance Manager in the preparation of ER related financial reports and BVAs, ensuring accuracy and alignment with Mercy Corps’ financial standards and donor expectations.
• Serve as a trained backup for month-end closing procedures, stepping in to manage these responsibilities when required.

Team Management

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Supervise, hire and orient new team members as necessary.
• Provide team members with information, tools and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Security

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

• The Subawards Finance Assistant in the West Bank.

جميع الحقوق محفوظة لموقع جوبس.

Accountability

Reports Directly To: Senior Finance and Compliance Manager.

Works Directly With: Finance and Compliance team in JR, WB and Gaza.

Knowledge and Experience

• Six or more years of general ledger accounting or auditing experience is required.
• A university degree in accounting or auditing is required.
• Five years’ experience in the Finance Department of an international NGO is preferred.
• Demonstrated competency with computerized general ledger software.
• Advanced computer skills in MS Office programs, particularly Excel.
• Prior management experience and strong organizational skills.
• Ability to manage and meet deadlines.
• Ability to work independently on multi-task load.
• Excellent oral and written English skills.

Success Factors

The ability to interact effectively with international and national personnel is required.  A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary.  A high professional standard of finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential.  The Senior Finance Officer must be willing to travel to Mercy Corps field offices and project sites.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Interested candidates are encouraged to apply online HERE no later than 12:00PM on Thursday, 24 April 2025.  Only short-listed candidates will be contacted.