Executive Assistant

Executive Assistant, Jerusalem– National position

Position type and closing date

Full time position, National Position.

Location: Based in Jerusalem

Reports to: Chief Executive Officer

Closing date for applications: 19/09/2023

Applicants are required to uphold the core values of our organization.

The Augusta Victoria Hospital (AVH) is a medical center of excellence that has been providing healthcare services and other health programs for about 70 years to Palestinians, including refugees from throughout the West Bank and Gaza. AVH, a program by the Lutheran World Federation, serves patients regardless of race, religion, ethnicity, age, gender, sexual orientation, or political conviction, without discrimination or favoritism; It is a modern tertiary care facility that serves the most disadvantaged patients from Gaza and the West Bank and has a special historic relationship with the United Nations Relief Works Agency (UNRWA) for Palestine Refugees

For additional information, please see www.lutheranworld.org/World Service.

Terms of Reference 

Main outcome of the role:

AVH seeks an experienced Executive Assistant who will provide quality administrative support to the CEO. The executive Assistant will have the ability to think proactively and respond quickly and efficiently and must possess strong administrative, written and verbal English and Arabic language communications, and organization skills, with the utmost discretion and composure. 

In addition to the Executive assistant’s primary responsibilities of providing administrative and logistical support for the CEO, this position will ensure the smooth functioning of the office. 

Key Relations: The executive assistant reports directly to the CEO. This position works closely with AVH staff, administrative staff, LWF representative, and a variety of external stakeholders.

Duties & Responsibilities:

Participate in meetings, conferences, tele-conferences upon request.

Communicates directly on behalf of the CEO, with donors, staff, and others, on matters related to CEO programmatic initiatives.

Researches, prioritizes, and follow up on incoming issues and concerns addressed to the CEO office, including those of a sensitive or confidential nature.

Supports and enables smooth communication between the CEO’s office and internal divisions, ability to maintain credibility, trust, and support with all staff.

Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.

Handles priorities expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Support the CEO in preparing reports and work plans to be submitted to governance bodies.

Participates as an adjunct member of the Executive team including assisting in scheduling meetings and attending meetings as assigned if needed.

Assists in coordinating the agenda of senior management team meetings, and all staff meetings.

Produces information by transcribing, formatting, inputting, editing all meeting notes including board minutes.

Follows up on contracts made by the CEO and supports the cultivation of ongoing relationships.

Maintains professional and technical knowledge by attending educational workshops.

Contributes to team efforts through participation in working groups.

جميع الحقوق محفوظة لموقع جوبس.

Required Qualifications, Skills and Experience

BA degree in a relevant field.

Master Degree is a plus.

At least with 3- 5 years of recent and relevant experience particularly in office management and senior leadership, preferably in a Hospital setting or a non-profit organization.

Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of patient’s service and response.

Strong organization and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

Highly resourceful team- player, with ability to work independently and collaboratively under pressure, meet tight deadlines, and demonstrate flexibility and creativity in planning and problem solving.

Ability to build credibility and trust with departments and staff and work effectively with them.

Forward looking thinker, who actively seeks opportunities and proposes solutions.

Ability to be flexible in a changing work environment.

Knowledge of the healthcare industry, including an understanding of hospital operations or alternate care providers is a plus.

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, Google Suite, and number of online productivity platforms, social Media web platforms. Quick to learn new platforms.

Excellent written and verbal communication skills.

Fluency in English and in Arabic. Hebrew is a plus.

Valid Driving License.

Respect, Promote Ethical Values and human rights. In addition to Maintain professional relationships and act as guides and advocates.

Selection Process

Short listed applicants shall be subjected to a pre-employment written assignment. Those who pass the assignment shall be qualified to the interviews. Short listed candidates will be contracted only. 

The Lutheran World Federation (LWF) is a global communion of 148 churches in the Lutheran tradition, representing 75.5 million Christians in 99 countries. LWF World Service works in 25 countries in Africa, Asia, the Middle East, Latin America and the Caribbean. LWF Jerusalem program has served the Palestinians in Jerusalem, West Bank and Gaza through humanitarian, health and educational programs since 1948. LWF manages the Augusta Victoria Hospital, two vocational training centers in Ramallah and in East Jerusalem and its central office is on the Mount of Olives.

Please apply on the following link:

Executive Assistant, Jerusalem– National position