Field Officer Psychosocial Support (PSS), Westbank

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psychosocial support; food assistance; and water, sanitation, and hygiene (WASH). For further information about CRS, please visit: www.crs.org.

Job Summary:

CRS is seeking a Field Officer to assist the implementation of CRS Psychosocial Support (PSS) programming activities in the West Bank, supporting the field offices of Ramallah and Bethlehem. CRS is expanding its PSS programming including launching new PSS programming under a research initiative with the University of Notre Dame (UND) to study the impact and effectiveness of a family-centered curriculum and simultaneously delivering PSS programming to respond to urgent family needs across the West Bank. The Field Officer will work directly with local partners and community members, coordinate various project activities and events to serve the poor and vulnerable communities. The Field Officer’s service and community relations skills ensure that the local partners and communities feed into and benefit from the project that consistently applies best practices and continuously works towards improving its impact.

جميع الحقوق محفوظة لموقع جوبس.

Roles and Key Responsibilities:

•Support the coordination and monitoring of project activities at the field level, ensuring implementationschedules are met as per the detailed activity plan, and that adherence to systems for quality projectimplementation are strengthened.
•Coordinate communication and facilitate information sharing among the project team, implementingpartners, and project beneficiaries at the community level to assist local partners in strengthening thecommunity interest, involvement, and support networks.
• Liaise with various community stakeholders and mobilize them to ensure full involvement of community
leaders, community representatives, and local government representatives in the overall
implementation and improvement of project activities.
• In coordination with the Senior Project Officer, support capacity building events for local partners in
technical areas of PSS, including curricula review, design, and use.
• Ensure project’s stakeholders’ adherence to CRS safeguarding policy and Code of Conduct through field
monitoring.
• Support CRS’ referral processes for CRS staff and partner staff for services including protection.
• In coordination with the project team support capacity building events for community representatives.
• Coordinate, monitor, and report on partner activities.
• Compile data provided at the community level as per project requirements and contribute to the
preparation of reports.
• In coordination with the Senior Project Officer and the MEAL team, support the data collection efforts
per the project’s learning plan, including leading learning sessions with local partners and community
members.

Basic Qualifications:

• Bachelor’s degree, and preferred experience in community-based psychosocial support programming.
• Minimum 2 years of work or volunteer experience in community development and mobilization.
• Computer skills required, particularly in using Excel.
• Additional experience may substitute for some education.

Required Languages - English and Arabic fluency is required.

Travel - Travel - Must be willing and able to travel up to 70% across the West Bank, with a focus on travel to the north of the West Bank, as needed, security permitting.

Preferred Qualifications:

• Experience working in MHPSS, protection, and/or safeguarding, preferably with an international NGO.
• Experience working with partner organizations (local NGOs/CBOs)
• Experience working with children, adolescents, and/or caregivers.

Knowledge, Skills, and Abilities:

• Observation, active listening, and analysis skills with ability to make sound judgment.
• Good interpersonal skills and the ability to interact effectively with diverse groups.
• Proactive, results-oriented and service-oriented

Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities
and achieve the desired results.
• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.
Is considered honest.
•Builds and Maintains Trust - Shows consistency between words and actions.
•Collaborates with Others – Works effectively in intercultural and diverse teams.
•Open to Learn – Seeks out experiences that may change perspective or provide an opportunity tolearn new things.

Agency Leadership Competencies:
•Lead Change – Continually looks for ways to improve the agency through a culture of agility,openness, and innovation.
•Develops and Recognizes Others – Builds the capacity of staff to reach their full potential andenhance team and agency performance.
•Strategic Mindset – Understands role in translating, communicating, and implementing agencystrategy and team priorities.

Supervisory Responsibilities: None

Key Working Relationships:

Internal: Program Manager, PSS Senior Project Officer, Head of Programs, Regional Technical Advisor, MEAL Manager.

External: Local partners, community members, among others.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, or disability status.

Women, people with disabilities, and other underrepresented populations are encouraged to apply and to seek CRS support on the application process where additional accommodation is required.

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications must be submitted Online at 

Apply Online

and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by January 01st, 2025, is strongly advised.