Head of Operation

The German Technical Cooperation (GTZ) is an international cooperation enterprise for sustainable development with worldwide operations. GTZ promotes complex reforms and change processes. Its corporate objective is to improve people's living conditions on a sustainable basis.

Responsibilities and tasks include but are not limited to;

-Efficient execution of all administrative processes in the office according to the rules and regulations of the GTZ
-Service orientation of the GTZ-Office towards projects, HQ, expatriates, visitors, etc.
-Implementation and dissemination of new policies, rules and regulations, etc. concerning administrative procedures
-Management of office staff in close coordination with the Country Director
-Ensures compliance of policies with local laws
-Supervises auxiliary and administrative personnel in the GTZ Country-Office according to GTZ leadership principals
-Coordinates the contracting of external services (e.g. lawyers office, freelancers), monitors price and quantity/quality
-Annually accomplish Performance Assessment for all office personnel
-Advise to Program leaders in procedural and administrative aspects
-Keeps updated with labor market developments, including remuneration and benefits, changes in labor law and social insurance and more recommendations
-Ensures the introduction of new administrative personnel in the administrative GTZ-procedures, rules and regulations, code of conduct
-Initiates and co-ordinates the approval and further training of office and project administrative personnel
-Provides a communication venue for and between the GTZ and national staff
-Preparation of budget and monitoring costs of the GTZ-Country office
-Monitoring of the „Barmittelakkreditiv"
-Personnel issues, especially concerning personnel deployments and labor contracts
-Application of GTZ rules and regulations to a project's administrative processes
-Continually revises and improves office service procedures internally, as well as for projects
-Prepares and undertakes further job training related to his/her position and duties if required by the Country Director
-Participates at "Fiihrungskreis" and "AMA"-Treffen meetings, as well as at regional or central conferences concerning the Heads of Administration and prepares minutes if required
-Is responsible for the management of personnel, finances, and infrastructures of the entrusted area of activity In the context of leadership and management he/she is responsible for the personnel management of his/her employees.
This includes employing, dismissing, evaluating subordinates, extension of contract, and personnel development if applicable
-Gives professional advice and guidance to personnel s/he is responsible for and motivates her/his team
-Plans, coordinates and organizes within the project team

requiredd Entry Qualifications and Competencies
-Masters degree in Business Administration; and a formal professional certificate/diploma in economics, law, or something similar
-At least 5 years of professional working experience in a similar position
-Excellent command of MS-Office
-Good working knowledge of modern telecommunication systems
-Fluent in written and spoken German and English and other language skills required by the country of assignment.
-Supervisory experience of a team of at least 5 staff members.
-Experience with an international working environment, is capable of working within an inter-cultural environment
-Excellent office administration and organizational skills and is self-organized
-Applicants with study and/or working experience in Germany preferred
-High standards of confidentiality and loyalty
-Assignment: Starting 1. April 2010

GTZ is an equal opportunity employer, and offers an attractive and challenging working environment with opportunities for skill enhancement.
We are looking forward to your application by email comprising your CV and cover letter until 20,h March 2010 to the following address: [email protected].