Hostel front-desk manager

Area D Youth Hostel is seeking additional full-time and part-time front-desk staff for our downtown location!

Duties include:

-Front-desk/reception: Check guests in and out, manage cash, organize bookings, proactively provide advice to tourists

-Supervise cleaner and contractors

-Marketing

-Assist with purchasing of materials

-Other ad hoc duties

Qualifications:

-Fluent English: Your English does not need to be perfect, but you need to be able to communicate effectively

-Highly motivated, enthusiastic, positive personality

-Interest in working with foreign tourists, sharing Palestinian culture and political issues with people from different backgrounds

-18-30 years old, male or female

-Basic computer skills

-Bonus: Accounting knowledge/experience

-Bonus: Knowledge of graphic design, to help create marketing material

Priority will be given to young people from disadvantaged backgrounds so please highlight any relevant factors in your cover letter. Your application will not be shared with outside parties. Wages will be hourly and based on similar service jobs (e.g. restaurant waiter/waitress).

This position will start immediately. Strong results can lead to a greater management role in the future. Note that staff are expected to pitch in for any work necessary; university graduates uncomfortable using their hands on the job (e.g. to fix things, paint, etc.) will NOT be happy in this position.

To apply, please follow these instructions carefully:

-Send an e-mail to jobs [at] RamallahHostel.com with only the words “Front desk” in the subject line

-Attach your CV (ideally 1-2 pages)

-In the body of the e-mail, write your motivation/cover letter. This does not need to be formal, but it does need to address why you would be the ideal candidate for this position, and specifically why you are interested in working with foreign tourists. Also explain your understanding of what a youth hostel is meant to be.

-Failure to include a cover letter will result in automatic rejection. Please no e-mails with only a CV attached!

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