Human Resources Officer

About CRS 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psycho-social support; food assistance; and water, sanitation, and hygiene (WASH). For further information about CRS, please visit: www.crs.org.

Job Summary:

Under the guidance of the Country Program Human Resources Manager, you will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high-quality service to address HR programs, services and operations needs in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff wellbeing, and employee administration.

جميع الحقوق محفوظة لموقع جوبس.

Roles and Key Responsibilities:

• Provide support to the HR Manager in her responsibilities with regard to the overall management of HR programs and services in the CP.
• Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
• Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
• Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
• Uphold agency commitment to safeguarding and Respect, Equity, Diversity and Inclusion (REDI)
• Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.

Basic Qualifications

• Bachelor’s degree in human resources management or business administration required. Additional relevant experience and completion of HR certification or courses may substitute for some education.
• Minimum of three years work experience in a related role, preferably with an International or local NGO and good knowledge of HR best practices and standards.
• Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law preferred.

Required Languages – Fluent English and Arabic.  Hebrew is a plus.

Travel - Must be willing and able to travel up to 30% across the West Bank; willing to travel to Gaza when feasible to do so.

Knowledge, Skills and Abilities

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills.
• Able to maintain confidential information.
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills

Preferred Qualifications

• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Supervisory experience would be a plus.

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. In order to be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications which fail to meet these requirements will not be considered. Applications must be submitted online at http://jobs.crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by March  15, 2024 is strongly advised.