Information Manager- Platform Manager

Base: Ramallah, with frequent visits to Gaza, Tubas, and Hebron

Reports to : Program Manager

Accountable to: Country Representative

Summary of Key Functions and Responsibilities:

The IM main functions are related to: support the work of the WW-GVC through the management and facilitation of information collection, storing, analysis, and safe sharing. In addition to support in the management and maintenance of WW-GVC communication tools. She/He is responsible for the technical management of IM officers.

Specific Objectives and Fields of Responsibility

1. Programmatic:
   • Elaborate, supervise and implement a Work Plan, in collaboration Country Representatives and heads of Program and Operation Units, related to the development of tools, standards and procedures for the general management of WW-GVC in the oPt
   • In collaboration with Research and Data Analyst, lead and supervise the systematization of all available data on communities produced by WW-GVC and its partners and assure the final output Platform [database] accessible and usable by relevant staff members and partners
   • In coordination with Heads of Programme and Operations Units, manage the internal database structure, along with the proper accessing and data filling tools for all staff, within the scope of the year.

2. IT management and development:
   • Overall, in charge of WW-GVC IT systems for oPt mission, under the supervision of HQ IT&MIS unit.
   • Considered as a focal point which assessing and defining any procurement of IT related equipment including providing technical specifications and making recommendations to the Admin & Logistics team for purchases.
   • Conducts research in variety of IT topics, as needed, and develops related summaries and reference materials.
   • Ensures the availability of services & servers in the network including domain controller, applications server and Internet as a resource at all WW-GVC offices in Palestine.
   • Ensures that the IT equipment are functioning properly and conducts pre- and post-tests of IT-equipment that are out-sourced for maintenance.
   • Makes backups and tests the backups for the available servers in the organization.
   • Manages and in collaboration with Admin department, updates IT equipment register.
   • Performs other related tasks as required.

3. Platform, Information Management, and Systematization:
   • Development, Management and update of WW-GVC Platform, dashboards and other databases, and assurance of the proper use of the database and procedures by all staff members, while consulting and collaborating with the HQ IT&MIS unit relevant staff.
   • Elaborate proper procedures and tools, along with the specific coaching of appointed staff, to assure the consistency between the data collection methods and the final analysis objectives of WW-GVC and projects implemented.
   • Systematize and elaborate synergies between the data collection methodologies and the WW-GVC database.
   • Management of WW-GVC GIS support, georeferencing of information and thematic maps production, in coordination with the Technical focal point for GIS;
   • In coordination with relevant staff members from programme and operation units, support the proper, concurrent and constant update of the information and data of all targeted communities on regular basis based on programmatic requirement.
   • Elaboration of charts and figures for quantitative analysis and indicators calculation on the Platform, based on programmatic/operational requirements.
   • Promptly grant access to the Platform to external stakeholders, upon MoU’s agreement and approval/indication from the CPA Specialist.
   • Study and explore potential improvement of existing report templates and data visualization features, based on programmatic and operational needs.
   • Tailoring, extraction and cleaning of relevant data reports, upon request of the CPA Specialist and/or other appointed programme/operations units’ staff.
   • Ensure a daily smooth functioning of the Platform and especially the Individual Protection Approach (IPA) IMS to meet programmatic/operational priorities, as well as minimum referral processing and tracking timeframe requirements.
   • Ensure regular update of Power-BI dashboards based on the connected dataflow and relevant data updates on the Platform set at programmatic level and/or on the priorities established by the CPA Specialist and/or relevant programme unit’s staff.
   • Conduct systematic coaching for the staff to improve collection, management and digitalisation of data.
   • In coordination with the CPA Specialist and/or other appointed staff, compiling SOP for internal and external feedback management of the Platform and IPA IMS.

جميع الحقوق محفوظة لموقع جوبس.

Qualifications

• Bachelor’s degree in computer science, in a field related to ICT or in a similar subject.
• Knowledge of development languages ​​such as Python, Ruby, JavaScript, PHP and / or node.js
• Knowledge of programming language for statistical computing, such as R
• Knowledge of the development framework such as Laravel / Django is an asset.
• Knowledge of methodologies such as Agile and / or Prince2 is considered an asset
• Proficient in the use of computerized project management tools such as JIRA and / or GitHub
• Experience in developing and implementing ICT products.
• Experienced in the life cycle of projects for the development of applications: realization of the proposed solution, testing and implementation.
• Professional level of specialist knowledge and technical / functional skills
• Has an in-depth understanding of the areas of application programming, database and systems design.
• In-depth understanding of Internet, Intranet, Extranet and client / server architectures
• Good general knowledge of IT applications and services

Working with NGOs/INGOs is considered as an advantage.

“ Please send your CV and a Cover Letter by the 15th of April ,2023 17:00. Applications will be reviewed on a rolling basis until the position is filled.”