Intercultural Mediator

Medecins Sans Frontieres “Doctors Without Borders” is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation. 

MSF-France is currently seeking to hire Inercultural Mediator 

Workplace                      :   MSF-France office in 15 street, Nablus

Type of contract           :   Fixed term contract 6 months (renewable according to the need)

Activity rate                   :   Full time

Wished start date        :  ASAP

Main Responsibilities: 

In this exciting and challenging role, you are supporting the communication and interaction between beneficiaries, and care providers in the host country, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural determinants. The main role responsibilities:

• Facilitating the relation between patients and the care providers involved in mental health consultations.
• Providing information to beneficiaries on the use of the health care system and other support services (shelter, food, transport, legal support) provided by MSF and other actors.
• Contributing to context understanding and data collection on medical/humanitarian issues, with a specific attention to vulnerabilities, to provide reliable information for operational decision-making.
• Participate to the different meetings as requested by Project Coordinator or Mental Health Activity Manager.
• Facilitate a cultural briefing for new expat psychologists upon their arrival to the project.
• Participate in staff trainings and meetings as a cultural mediator.

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Requirements

• Education :Desirable degree in social sciences, social communication or teaching, Training in interpretation or intercultural mediation is an asset. Training in interpretation or intercultural mediation is an asset.       
• Experience: Minimum two years’ experience in similar position, preferably in provision of medical services and/or with NGOs, Previous experience in migration/refugee contexts.

Competencies:

• Proficiency for MSF language English and/or French.
• Desired knowledge of the culture and organization (e.g. health care system) of the host society/country.
• Strong communication, and social skills (attentive listening, open attitude, empathy, sensitivity)
• Capacity to work in a multidisciplinary team.

To apply for this vacancy, please send your cover letter, CV, relevant diplomas , work certificates no later than February 22nd ,2024 at 16:00 pm stating the job title in the subject line: ‘INTERCULTURAL MEDIATOR’’ via email to: [email protected] . Please note that incomplete applications and applications submitted after the deadline will not be taken into consideration.