General Program MEAL

• Responsible for the collection and entry and verification of data from project activities and fieldwork
• Support the MEAL Officer with ensuring data integrity and accuracy through regular checks and validation processes
• Support the MEAL Officer to report collected data to the relevant UN Clusters
• Conducting needs assessments, baseline, and endline surveys in the field
• Maintain and update web-based databases for reporting purposes
• Support the MEAL Officer with data collection for donor reports and other communication materials
• Collaborate with field teams to gather feedback and extract lessons learned
• Support the MEAL Officer in integrating contextual analysis into project design and assist in identifying and promoting synergies between the different humanitarian projects
• Support the MEAL Officer with desk review and collect data from the team to support in proposal development

FCRM (Feedback, Complain and Response Mechanism)

• Support the implementation of HEKS/EPER FCRM policy
• Support ensuring the functionality of the FCRM
• Ensure maintaining timely communication and responses to project participants' complaints
• Track and analyze received feedback and complaints to identify trends and inform program improvements

Cash program MEAL

• Support the MEAL Officer to coordinate with Cash transfer provider to set up appropriate cash delivery mechanisms
• Prepare and adapt needs assessment tools to capture information relevant for cash assistance and ensure market information including access and safety to markets is properly covered in needs assessments
• Support the M&E Officer to design online tools and surveys to monitor and assess the cash payments made to beneficiaries
• Support capacity development of Cash programing within the HEKS team
• Conduct continuous monitoring of the cash delivery process and provide on-sight support as required
• Conduct the cash post distribution monitoring (PDM) survey in cooperation with the MEAL Officer

Partnership

• Provide regular technical support to partners based on identified needs and requests
• Assist in training project staff on MEAL protocols and reporting
• Support with conducting training sessions for data gathering teams on data collection methodologies and tools
• Provide ongoing support and mentorship to ensure effective data collection practices

Qualifications and Experience

• University degree or vocational training in the field of business administration, international development or similar
• 2-3 years of work experience in MEAL with preferred background in cash programming
• Basic knowledge of monitoring and evaluation systems in humanitarian settings
• Fluent in English and Arabic (written and spoken)
• Experience of working in partnership with local implementing partner
• Experience of designing online/offline surveys

 Skills and Capabilities

• Excellent analytical and conceptual skills
• Organized, detailed oriented, proactive
• Willingness to travel to field sites
• Ability to work in complex environments and to ensure that deadlines are met by internal and external stakeholders
• Ability to ensure that internal and external stakeholders understand and duly follow HEKS/EPER’s procedures and guidelines
• Excellent IT and computer skills (particularly Microsoft office, data analysis, and accounting software)
• Diligent and trustworthy person with appropriate attention to details
• Professional, cooperative, efficient and effective working attitude

• A national position with duty station in Gaza
• An opportunity to make a difference in this world 
• An interesting and challenging position 
• 12 months contract (extended based on funding availability)
• Competitive salary