NOC Engineer

الوصف الوظيفي

Role Summary:

The role holder will be the primary Focal Point for Fault Management, Customer complaints Handling, Provisioning, and Performance Monitoring across all mobile network layers.

Duties & Responsibilities:

  • Monitor network alarms in shift based (24/7/365).
  • Carry out efficiently all NOC related day to day activities (Fault Management, Performance Monitoring, and service provisioning) across all Mobile network elements.
  • Escalate network faults to support teams within the agreed SLA.
  • Managing and follow up all network maintenance work notifications for all business units.
  • Perform Escalation and Notification to keep management and other business units informed during system outages.
  • Producing Daily, weekly, and monthly reporting of Network operation Performance.
  • Provide remote technical assistance to field teams and ensure that field works are implemented without impacting the network health.
  • Participate in the evaluation of current processes, procedures, and propose enhancements.
  • Monitor the performance of the Mobile networks according to predefined thresholds.
  • Enforcing adherence to the deployment process and quality control measures.

 

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Work Experience & Qualifications:

-Bachelor’s degree in Telecommunication or equivalent.

-Fresh graduates, and 1 year experience in related field is a plus.

Personal Traits & Special Skills:

-Good knowledge in MS Office applications.

- Good communication skills.

-Motivated team player.

-Ability to work under pressure.

-Good English (oral and written).

-Computer and Networks Literacy knowledge.

تفاصيل الوظيفة
المسمى الوظيفي NOC Engineer
آخر موعد للتقديم 07 - Oct - 2023
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني مبتدىء
الراتب NA
الدرجة العلمية البكالوريوس
الخبرة بدون خبرة
التصنيف الهندسة
آلية التقديم

Interested and qualified applicants can apply through this link :

Apply Online

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