Operations Room Monitor

TERMS OF REFERENCE

Position: Operations Room Monitor (6 positions)
Place of Performance: Gaza
Contract Duration: One year with possibility of extension
Starting Date: TBC

OVERVIEW OF CTG GLOBAL
 

CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

OVERVIEW OF THE POSITION:

GENERAL FUNCTIONS:
 

Purpose and Scope of Assignment
-Assist in ensuring continuous operation of the on-site CCTV and access control systems.
-Assist in documenting all incidents on site by active use of CCTV and assure secure storage of such documentation.
-Receive, log and monitor all deliveries and keep in a proper filing system;
-Control entry and ensure security of the MMU during after hour’s period;
-Log in all accidents and incidents reported during duty period.
-Register and forward all mail, faxes and messages deposited during duty and off hours.
-Request and accurately identify/verify exact location map grid references of all incidents/accidents
-Remain well orientated on all working maps in the duty room.
-Maintain both electronic and manual log/occurrence book/register.
-Brief the incoming operations room monitor of all events, especially pending cases on actions taken and what to expect during hand /take-over of duties.
-Perform any other tasks and duties as directed by the supervisor.

 
ESSENTIAL EXPERIENCE:


Education:

-Bachelor`s degree or equivalent in fields related to monitoring, security or any other related field;  a high school degree with 7 years of relevant work experience, may substitute for the requirement for a bachelor degree.

                                         
Work Experience:

- Minimum 5 years of experience from relevant work with a security company, the police, or the Fire Services is required.
-Very good computer skills, full proficiency in using advanced standard computer applications, word processing, graphics, slides preparation, spreadsheets, use of Internet and ability to research and organize data.

Key Competencies:

-Hands-on performer—willing and capable of building a successful team
-Personal interest, commitment, efficiency, flexibility and willingness to work in a highly motivated team of professionals.
-Attention to Detail
-Integrity
-Judgment and Decision Making
-High proficiency with computers in particular MS Word, MS Excel, MS Outlook, and the Internet
-High organizational skills
-Able to work efficiently with minimal direction.
-A strong work ethic, prepared to work additional hours to ensure timely delivery.
-Ability to adapt to difficult working environment, under pressure and with limited timeframes.
-Planning and Organizing - Ability to plan work assignments, juggle competing demands and work under pressure of frequent and tight deadlines, and with minimal direction/supervision.
-Teamwork - Experience supporting teams in a complex multi-national, multi-cultural environment is required.

Languages:

-Fluency in written and spoken Arabic is essential. Intermediate language skills in English.

Interested candidates should submit their English CV along with their application letter via e-mail to [email protected] with reference to “BHJOB2678_581” in the subject line. Please include your National ID number on the CV. Short-listed candidates will be contacted for an interview. No application will be taken into consideration after November 7th, 2014.

www.ctgglobal.com

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