Performance and Quality Assistant

الوصف الوظيفي

Position Title : Performance and Quality Assistant

Position Type : Service Contract / Daily basis , Full Time

Location : Mercy Corps -Gaza Sky Geeks/ Gaza Office

Duration : Six Months

ABOUT MERCYCORPS:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Palestine, Mercy Corps has been working hand-in-hand with local communities and partners since 1980s and has staff in three offices based in East Jerusalem, West Bank, and Gaza. Mercy Corps work aims to increase the capacity of Palestinian’s civil society to promote inclusive social and economic development, long-term recovery, and respond to humanitarian need.

PROGRAM/DEPARTMENT SUMMARY: -

Gaza Sky Geeks (GSG) is Gaza’s leading co-working space, tech education hub, and startup accelerator, run by Mercy Corps, a nonprofit international relief and development organization with programs in the occupied Palestinian territories since the 1980s. Mercy Corps founded GSG in partnership with Google.org in 2011. We bring together online freelancers, outsourcers, and startup founders together under one roof to share ideas, best practices, code, and build brighter futures through the power of the internet. Gaza Sky Geeks’ overarching goal is to build an internationally competitive technology ecosystem in Gaza through online freelancing, outsourcing, and startups.

GENERAL POSITION SUMMARY:

This role will primarily support the Tech Education Stream under the performance and quality unit, in support of our overall objectives of:

Keeping an up-to-date Tech Education database.

Ensuring consistent data collection and verification.

Support and help with all related performance and quality assurance aspects related to Tech Education.

ESSENTIAL JOB FUNCTIONS: -

Programmatic Responsibilities:

Take responsibility for ensuring that data is of good quality and accessible by keeping an up-to-date database for Tech education.

Supervise the collection of quality data on time as well as ensure updating monitoring data into the activity-level online trackers as guided by the PaQ lead.

Take main responsibility for data cleaning and verification for the Tech Education stream.

Support the implementation of focus groups and debrief meetings after the completion of any Tech Education offering.

Support performance and quality unit in the development and implementation of efficient Quality assurance systems, tools, and processes that will effectively represent the tech education programs.

Play a key role in identifying key lessons learned for the Tech Education programs.

Support in donor reporting.

Support in the different MEL/Tech Education joint projects.

Help with the day-to-day workflow of the tech education stream.

SUPERVISORY RESPONSIBILITY: None

REPORTS DIRECTLY TO: Tech Education PaQ Lead

WORKS DIRECTLY WITH: Tech Education team, Business Development team, other GSG team members, MEL department.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

متطلبات الوظيفة

QUALIFICATIONS, KNOWLEDGE, AND EXPERIENCE:

University degree in ICT, Science, engineering, business, or any other related field, with a demonstrated record of interest and contemporary knowledge in his/her field.

+2 years of experience in data management , data cleaning, and verification.

Proficiency in google sheets is a MUST

Strong Analytical skills

Proficiency in the other different tools used in GSG such as (MS Office, Slack, Google products (Drive, Sheets, Docs).

Strong understanding of the social, political, and economic context of the Gaza Strip.

Excellent writing skills in both English and Arabic.

Willingness to work outside of normal business hours as required.

SUCCESS FACTORS:

Ability to work in a flat, fast-paced environment with others who are passionate about supporting Gaza’s technology ecosystem

Strong listening abilities to understand the needs of GSG’s tech community

Superb attention to detail.

Positive attitude and passion for your work.

Proactive, the get-stuff-done mentality that always prioritizes outcomes, not just inputs.

Excellent written and oral communication skills.

Strong interpersonal, conflict resolution, and negotiation skills.

Excellent time and organizational management skills.

Up-to-date knowledge of technology and industry developments.

Excellent ability to work under pressure and carry out multiple tasks simultaneously.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

تفاصيل الوظيفة

المسمى الوظيفي Performance and Quality Assistant

آخر موعد للتقديم 10 - Mar - 2022

المكان قطاع غزة

نوع الوظيفة دوام كامل

المستوى المهني متوسط الخبرة

الراتب N/A

الدرجة العلمية البكالوريوس

الخبرة سنتان

التصنيف الهندسة تكنولوجيا المعلومات

آلية التقديم

Qualified persons with disability are highly encouraged to apply.