Project Officer (RTU)

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psycho-social support; food assistance; and water, sanitation, and hygiene (WASH). For further information about CRS, please visit: www.crs.org. 

Job Summary:

CRS is seeking a Resource Transfer Unit and Information Management Project Officer to support and monitor on all activities for CRS’ Emergency Response in the West Bank. CRS is currently implementing cash-based programs and an RTU role is integral to supporting delivery of cash in line with CRS program quality, defined and clear procedures and donors’ regulation. As an RTU Project Officer, you will support cash transfer processes, monitoring and reporting on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the RTU and Information Management team supports the program response by consistently applying best practices and constantly works towards improving the impact of its benefits to those we serve.

جميع الحقوق محفوظة لموقع جوبس.

Roles and Key Responsibilities:

• Support the coordination and implementation of all assigned systems for the transfer of assistance to project participants within the Resource Transfer Unit in line with CRS program quality principles and standards, donor requirements, and good practices.
• Coordinate and work with partner staff and vendors to ensure the application of standards and application of internal standard operating procedures. Coordinate with operations and program teams to ensure the information collected serves programs needs for adaptive management, reporting, and record keeping.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Monitor CRS-issued cash transfers and ensure accountability in terms of tracking transactions, distributing funds to verified project participants and match records of disbursed amounts.
• Plan and conduct regular field visits to the targeted communities, with a focus on financial service provider assistance points to monitor program quality and progress against implementation plans and provide technical support to partners and project participants and ensure that activities are being completed within the specified timeframe according to the technical requirements.
• Collect information on staff capacity needs and technical assistance needs of partner organizations and monitor capacity building and technical support activities to ensure effective impact.
• Complete and archive project documentation for assigned cash-based activities including collecting, tracking, and analyzing data related to cash assistance distribution, including beneficiary registration, transfers, and financial reporting. Ensure data protection and confidentiality standards are maintained, especially when handling sensitive information about beneficiaries.
• Support the dissemination of the CRS Safeguarding Policy & Code of Conduct and Ethics to local implementing partners, project beneficiaries, and relevant community members, including mechanisms to safely make a report or provide feedback; ensure compliance with this policy and immediately notify supervisor of any concerns.

Basic Qualifications

• Bachelor’s degree.
• Minimum of 2 years of work experience in project support. Experience in the field of information management and/or providing humanitarian assistance through cash and vouchers and for an NGO would be a plus.
• Additional experience may substitute for some education.

Required Languages – English and Arabic fluency is required.

Travel - Must be willing and able to travel up to 30-40% across the West Bank, as needed, security

permitting.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members

• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented 

Preferred Qualifications

• Bachelor’s degree in engineering, international development, or related field.
• 2-4 years’ experience working in an NGO environment.
• Experience in working with Area C and refugee camps within the West Bank.
• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint). 

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities. 

Supervisory Responsibilities: RTU Field Officer 

Key Working Relationships:

Internal: Cash and Markets Program Manager, West Bank Program Manager II, Senior Project Officer, Field Officer, Head of Programs, Regional Technical Advisor, MEAL team.

External: Local Partners, UN Agencies, Shelter Cluster and OCHA, local government among others

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications which fail to meet these requirements will not be considered. Applications must be submitted online at http://jobs.crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by November 24th, 2024, is strongly advised.