Psychosocial Support Officer

General objective of the job 

The purpose of the position to develop the partners/school staff capacity in PSS programming, supporting in monitoring the implementation quality, and advising partner staff on follow up and supervision of PSS activities in the communities and targeted schools as part of a project funded from European Commission Humanitarian Aid & Civil Protection (ECHO) under the Education in Emergency (EIE) sector.  Through this funding, War Child Holland is implementing a 24-month project targeting 41 schools, 33 communities and 8 CBOs across the West Bank- Area C in Yatta, Bethlehem, Nablus, Jenin, Tubas, Ramallah and Dura. The project “Safe Access to inclusive and dignified education in Areas B and C- West Bank” will be implemented in partnership with World Vision JWG. The overall objective of the project is to contribute to improved resilience of boys and girls affected by conflict and insecurity by enabling education to provide life-sustaining and life- saving physical, psychosocial and cognitive support. The project will focus on 2 main outputs which are; children in targeted areas (Areas B & C) have improved access to quality education, psychosocial support (PSS and Child Protection (CP) services at school and community level; and Children are protected against hazards and conflict in a safe and protected learning environment.

Position in the organisation

Title: Psychosocial Support Officer

Job Location: Nablus office including travel to the field 

Starting date: Immediately

Reports to: Project Coordinator

Essential functional relations:  MEAL officer, Finance Officer, Education project coordinator

Role holder will not manage staff.

Contract duration: 12 months, with the possibility of renewal based on the high performance and availability of funds.

Result Areas

1. Developing and implementing trainings

• Supports the revision of the PSS methodologies and the development of new methodologies and other relevant materials in close coordination with the regional MHPSS advisor.
• Contextualize PSS training materials with the partners, as relevant.
• Supports the piloting of new methodologies/packages (training, implementation, monitoring and evaluation, review, feedback).
• Development of PSS capacity building plans, and use these to move forward after project kick-off, through regular partner reviews and check in meetings.
• Deliver briefings, Training of Trainers, training to partners on PSS methodologies and materials including (PSS foundations, DEALS, TEAM UP, PFA and others).
• Provides regular on-site coaching visits in the field to support facilitators’ professional development and to assure quality implementation.
• Supporting in developing the partners/school staff capacity in PSS programming
• Providing Technical guidance and training to facilitators and PSS and CP staff working in the project during the intervention implementation.
• Support the project coordinator in proper implementation of the project exit strategy.

2. Reporting and information sharing:

• Develop relationships with partner focal points and schools to facilitate effective capacity building cycles, follow up on PSS implementation within partner organizations, schools and support staff capacity development in the field.
• Attending internal update meetings on specified projects, maintaining action plans, and following up on key actions related to PSS activities delivery.
• Collects and documents feedback from the field on the implementation of the methodology including challenges and lessons learnt.
• Develops training and progress reports related to PSS activities and achievements (on results) and follow up on areas of technical implementation / additional training needs.
• Follow up and report child safeguarding concerns and refer child safeguarding incidents to child safeguarding focal point.
• Actively promote the Integrity Framework and Prevention of Sexual Exploitation and Abuse (PSEA) standards within War Child, partners and amongst its participants.

3. Monitoring

• Visit project sites weekly to monitor the progress of the implementation of the planned activities.
• Suggests modifications of sessions and exercises in order to adapt to changes occurring in the work environment, based on the feedback from trainees and children and/or caregivers.
• Conduct focus group discussions for need assessments and/or evaluation of impact of PSS activities.
• Ensures the use of War Child M&E tools and formats.
• Monitoring and supervising the implementation quality of PSS and CP interventions in school/Community settings.
• Assure that the project partners adhere the policies and methodologies defined by War Child, mainly: Child safeguarding, Anti-Fraud Anti-Corruption, Code of Conduct, Speak up and Data protection policy.
• Following up and reporting on child safeguarding concerns and referring child protection incidents to child safeguarding focal point.
• Conducting interviews and focus group discussions with children as per request by War Child’s PSS/CP advisor and provide written reports on the outcomes of the conducted interviews.
• Following up and ensuring adequate use of technical M&E tools used to assess the impact and effectiveness of implemented PSS activities.

4. Expanding networks and coordination

• Keep up to date on the context and explore other training that are available in and outside of War Child.
• Attend coordination meetings when requested and participate in War Child global PSS working groups in coordination with the Country MHPSS advisor and education focal point.
• Other tasks as requested by the technical lead or Project lead.

جميع الحقوق محفوظة لموقع جوبس.

Knowledge and Experience

• Bachelor’s degree in relevant field (e.g. Psychology, Social Work, Education, Public Health, Social Sciences).
• At least 3-5 years’ experience in humanitarian work in mental health and/or psychosocial interventions, child protection with experience that includes capacity building for community-based organizations, as well as the training and supervision of community volunteers.     
• Excellent communication skills in Arabic and English (oral and written).
• Experience of delivering training and strong understanding of adult learning pathways
• Proven facilitation skills.
• Previous experience working with children/Schools/Bedouin communities/vulnerable populations.
• Having a driving license.

Skills and Competencies

• Strong communication skills, fluency in Arabic and English.
• Excellent presentation skills.
• Positive attitude and strong interpersonal skills.
• Flexibility.
• Cultural sensitivity.
• Attention to detail with strong follow up.
• Team oriented, with ability to work efficiently independently.
• Strong planning, organizational and supervisory skills. 

To apply please send your one-page letter of motivation and CV to [email protected] by August 20th, 2023, citing Psychosocial Support Officer in the subject line.

Please note that only shortlisted candidates will be contacted.