Psychosocial Support Technical Officer - North

General Objective of the Job

The PSS Officer is responsible for developing partner capacity in PSS programming, supporting in monitoring the implementation quality, and advising partner staff on follow up and supervision of PSS activities in the field. 

Position in the organisation

The PSS Officer will be part of the Programme Department and will be reporting to the Project Coordinator with close collaboration with the in country/regional PSS technical advisor.

Role holder will not manage staff. 

Result Areas 

Developing and implementing trainings

• Supports the revision of the PSS methodologies and the development of new methodologies and other relevant materials in close coordination with the regional MHPSS advisor.
• Contextualize PSS training materials with the partners, as relevant.
• Supports the piloting of new methodologies/packages (training, implementation, monitoring and evaluation, review, feedback).
• Development of PSS capacity building plans, and use these to move forward after project kick-off, through regular partner reviews and check in meetings. 
• Deliver briefings, Training of Trainers, trainings to partners on PSS methodologies and materials including (PSS foundations, DEALS, TEAM UP, PFA and others). 
• Provides regular on-site coaching visits in the field to support facilitators’ professional development and to assure quality implementation.

Reporting and information sharing:

• Develop relationships with partner focal points, schools to facilitate effective capacity building cycles, follow up on PSS implementation within partner organizations, schools and support staff capacity development in the field.
• Attend internal update meetings on specified projects, maintaining action plans, and following up on key actions related to PSS activities delivery. 
• Collects and documents feedback from the field on the implementation of the methodology including challenges and lessons learnt;
• Develops training and progress reports related to PSS activities and achievements (on results) and follow up on areas of technical implementation / additional training needs.

Monitoring and Evaluation

• Suggests modifications of sessions and exercises in order to adapt to changes occurring in the work environment, based on the feedback from trainees and children and/or caregivers.
• Conduct focus group discussions for needs assessments and/or evaluation of impact of PSS activities.
• Visits project sites weekly/as agreed upon and provide information about progress when required.
• Ensures the use of War Child M&E tools and formats.

Expanding networks and coordination

• Keep up to date on the context and explore other trainings that are available in and outside of War Child.
• Attend coordination meetings when requested and participate in War Child global PSS working groups.

Other tasks as requested by the Project Coordinator or Program Manager.

جميع الحقوق محفوظة لموقع جوبس.

Knowledge and Experience

• Bachelor’s degree in relevant field (e.g. Psychology, Social Work, Education, Public Health, Social Sciences). 
• At least 3-5 years’ experience in humanitarian work in mental health and/or psychosocial interventions, child protection with experience that includes capacity building for community-based organizations, as well as the training and supervision of community volunteers.
• Excellent communication skills in Arabic and English (oral and written). 
• Experience of delivering training and strong understanding of adult learning pathways
• Proven facilitation skills
• Previous experience working with children/schools/Bedouin communities/vulnerable populations.
• Having a driving license

Skills and Competencies 

• Strong communication skills, fluency in Arabic and English.
• Excellent presentation skills.
• Positive attitude and strong interpersonal skills.
• Flexibility.
• Cultural sensitivity. 
• Attention to detail with strong follow up.
• Team oriented, with ability to work efficiently independently. 
• Strong planning, organizational and supervisory skills.  
• Computer literate, including Microsoft Word and Excel.

Interested and qualified candidates are invited to apply before Monday Oct 26th, 2020. Make sure to send your English CV and cover letter to [email protected]. Please mention ‘PSS technical officer - North’ in the title of the email.

War Child strives to create an inclusive work environment. Candidates from all backgrounds, cultures, and personal experiences who judge that they can fill all or most of the essential requirements for this role are encouraged to apply. Only shortlisted candidates will be contacted.

“Commitment to the vision and goals of War Child, including adherence to the Child Safeguarding Policy, is essential”