Restaurant Manager

Job Description: Restaurant Manager - Foodcourt & Baladi Food Boulevard
Position: Restaurant Manager
Location: Beit Hanina, Jerusalem
Company: Baladi Group
Department: Food & Beverage Management

Overview:
Baladi Group is excited to announce the opening of its first Foodcourt in Jerusalem and the development of the Baladi Food Boulevard. We are seeking an experienced and dynamic Restaurant Manager to oversee operations, lead a team, and ensure exceptional dining experiences for our customers. This is a unique opportunity to be part of an innovative project, guiding the opening and ongoing success of some of the city’s most anticipated food destinations.

The ideal candidate will have strong leadership skills, a passion for the food and beverage industry, and a proven track record in managing logistics, teams, and day-to-day operations in a fast-paced environment. As a Restaurant Manager, you will be responsible for overseeing the operations of multiple restaurant concepts within the foodcourt and boulevard, ensuring a high level of customer satisfaction and operational efficiency.

You will report directly to the CEO, GM of Operations, and GM of Restaurants, ensuring alignment with company goals and operational strategies.

Key Responsibilities:

• Operations Management: Oversee all day-to-day operations of the restaurants within the Foodcourt and Baladi Food Boulevard, ensuring smooth, efficient, and profitable operations.
• Team Leadership: Recruit, train, and manage a team of chefs, service staff, and kitchen personnel. Foster a positive and collaborative work culture.
• Customer Experience: Ensure an exceptional dining experience for customers by maintaining high standards of service, food quality, and cleanliness.
• Logistics & Inventory Management: Coordinate the delivery of ingredients, equipment, and supplies; manage stock levels and inventory control to prevent shortages or wastage.
• Financial Management: Monitor budgets, analyze sales, and implement strategies to achieve revenue targets and reduce costs.
• Vendor Management: Build strong relationships with suppliers, negotiate contracts, and ensure timely delivery of quality products.
• Health & Safety Compliance: Ensure all restaurants comply with health, safety, and sanitation regulations; conduct regular safety checks and staff training.
• Event Planning & Promotions: Collaborate with marketing to plan and execute events, promotions, and special offerings to attract customers.
• Reporting & Analysis: Prepare operational reports for the CEO, GM of Operations, and GM of Restaurants to track performance, monitor KPIs, and optimize business operations.

جميع الحقوق محفوظة لموقع جوبس.

Soft Skills & Qualifications:

To successfully manage the logistics of the restaurants and ensure their success, the Restaurant Manager should possess the following soft skills:

1. Strong Communication Skills:

• Clear, concise, and effective communication with all levels of staff, management, and customers.
• Ability to deliver constructive feedback and provide support to a diverse team.
• Skilled in negotiating with suppliers, vendors, and partners to secure the best deals and maintain strong relationships.
• Leadership and Team Management:

• Lead by example with a positive attitude, professionalism, and a strong work ethic.
• Inspire and motivate a team, fostering a collaborative, respectful, and productive work environment.
• Capable of making quick, informed decisions under pressure while keeping team morale high.
• Excellent delegation skills to balance workload effectively across different teams within the Foodcourt and Food Boulevard.
• Problem-Solving and Critical Thinking:

• Ability to think quickly and make decisions to resolve operational challenges, customer complaints, or staffing issues.
• Demonstrates flexibility and adaptability when faced with unexpected situations or challenges.
• Uses analytical skills to identify trends, monitor performance, and implement improvements.
• Organizational Skills and Time Management:

• Strong multitasking abilities to handle different aspects of restaurant management simultaneously, from customer service to inventory and staff coordination.
• Excellent time management skills to ensure smooth operations while keeping tight schedules and deadlines.
• Ability to prioritize tasks effectively and manage the logistical aspects of restaurant operations.
• Attention to Detail:

• Ensure consistency and high quality in all aspects of food preparation, service delivery, and customer satisfaction.
• Ability to spot potential issues or inefficiencies in the operational workflow and address them proactively.
• Cultural Sensitivity and Customer-Centric Approach:

• Strong understanding of cultural diversity and customer preferences, particularly important in a dynamic foodcourt environment.
• Committed to delivering a customer-focused experience, ensuring that each guest receives high-quality service and feels valued.
• Stress Management:

• Ability to manage high-pressure situations, especially during peak business hours or unexpected challenges.
• Calm, composed demeanor when dealing with customer complaints, high-stress scenarios, or operational delays.
• Innovation & Creativity:

• Bring fresh ideas to the table for promotions, menu changes, or operational improvements that will attract customers and improve the customer experience.
• Open-minded and forward-thinking, always looking for opportunities to elevate the dining experience.

Qualifications:

• Proven experience (5+ years) in restaurant management, particularly in a fast-paced, multi-unit environment.
• Strong knowledge of restaurant operations, including logistics, inventory management, and financial planning.
• Understanding of Israeli food and beverage regulations and compliance standards.
• Fluent in Hebrew and English, both written and spoken (additional languages a plus).
• Exceptional leadership skills with the ability to lead and inspire teams.
• Experience in managing customer service excellence in a busy environment.
• Strong computer skills, including proficiency in restaurant management software and MS Office Suite.

Why Join Us?

As part of Baladi Group, you will play a key role in the exciting development of Jerusalem’s first Foodcourt and the iconic Baladi Food Boulevard. We offer a collaborative, innovative, and growth-oriented work environment where you can make a lasting impact. We are committed to your professional development and success, providing opportunities to grow within a dynamic and expanding company.

To apply, please send your resume and a cover letter outlining your experience and why you would be a great fit for this role to [email protected] . We look forward to hearing from you!