Sales Account Manager

Overview: to lead all sales operations across the company, and to maximize sales acquisitions.

Supervision line: Reporting to the COO.

Tasks & Responsibilities:

• Develop strategies for more effective sales, both individually and as part of a team
• Facilitate cold and warm calls to prospective leads;schedule and follow through on calls with leads and current customers.
• Source and work customer referrals.
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed.
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback.
• Perform sales plans and strategies to achieve monthly targets.
• Acquire accounts for both deelzat and logistics.
• Report to Management on a daily basis.
• Ability to close deals to achieve targets.
• Account management for acquired accounts.
• Verifying Orders and Items before delivering to the end customer
• Conducting Quality Control and Quality Assurance on Orders and Items levels
• Manage Transportation and Drivers daily routes
• Organizes and manage daily shipments and shipments adjustments
• Ships items by examining items, destination, route, rate, and delivery time, and noting discrepancies
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.

Requirements and Qualifications:

• Impeccable customer service skills
• Excellent interpersonal communication skills, both verbal and written
• Motivated, driven attitude
• Sales-driven, results-driven, and target-driven attitude
• Aptitude for persuasion and negotiation
• Expert in time management
• Organized work ethic
• Proven track record in sales environment
• Ability to meet and/or exceed monthly and quarterly sales quotas
• Ability to create and deliver client presentations, especially power points and/or white papers
• Bachelor’s degree preferred, relevant experience is sufficient