Senior Officer
Senior Officer
Location: Amman, JO
Company: EBRD
Requisition ID : 6881
Office Country : Jordan
Office City : Amman
Division : Banking
Dept. / Bus. Group : Southern & Eastern Mediterranean
Business Unit : SEMED - Amman (Jordan)
Contract Type : Regular
Contract Length :
Posting End Date : 24/06/2017
Role Overview
In May 2017 EBRD’s Shareholder approved the expansion of EBRD to West Bank and Gaza. The EBRD seeks now to recruit a Senior officer to set up the administrative and budget related office functions. This is a 3 year position based in the Bank’s office in Amman, Jordan with regular travel to the West Bank.
The Senior Officer role provides administrative support to the whole West Bank and Gaza team, including some or all of the following: research, data analysis, travel arrangements, procurement, and meeting and event arrangement. The Senior Officer position will often include Budget, Records Management, Human Resources and IT coordination.
This role will involve dealing with the departmental Director, Managers and other colleagues within the team; other EBRD departments; and clients.
Accountabilities & Responsibilities
The Senior Officer has some or all of the following accountabilities and responsibilities:
Administration:
- Assist with preparation and editing of internal documents to be submitted to the Bank’s committees (e.g. ExCom, OpsCom, SP Com, TC Com, BAAC, FOPC, Board) HQ only or where applicable
- Manage internal/external correspondence/requests including drafting responses for review, forwarding for action within the team and interfacing with other departments to ensure that follow-up action is taken – HQ only or where applicable
- May act as IT Coordinator (ITC), Records Management Coordinator (RMC) and Human Resources Departmental Coordinator
- Maintain and manage data in EBRD-specific applications (PMM, DTM, etc.) to ensure accuracy of Bank records HQ only or where applicable in RO
- Coordinate all required facilities, catering and technical assistance for internal/external meetings/training sessions, including venue sourcing, as well as billing arrangements.
- Identify opportunities to improve departmental processes and outputs to ensure they are kept up to date and fit for purpose.
- Arrange all elements of travel according to EBRD policy including arranging visas, accommodation, ordering currency and preparing itineraries as well as claiming expenses.
- Diary management – arranging internal and external meetings, conference calls and responding to meeting requests on behalf of the team and/or line manager – HQ only or where applicable in RO
- Depending on RO may act as a visa coordinator for all the matters of visas including co-operation with the Foreign Ministry, all the visa support for travelling staff from HQ and locally foreign based staff.
- Depending on RO, it may co-ordinate the exchange of information with the UN regarding security clearance, update of the safety related documents: Emergency cascade, BCM (Business continuation management plan).
Consultancy:
Manage the processing of consultant contracts, including organising of invoicing and payments, to ensure the process runs smoothly HQ only or where applicable in RO
Budget:
Proactively manage and monitor the budget and review all charges to the team’s budget, either as Budget Officer or Alternate Budget Officer, to ensure the accuracy of all financial details and compliance with the Bank’s procedures HQ only or where applicable in RO
Reporting:
-Monitor and report on achievement of the department’s Work Programme/Operational Plans/Scorecard, in order to provide the Director with an accurate snapshot of progress HQ only
-Undertake internet-based research on both a planned and an ad hoc basis and complete internal and external document searches, to provide Managers with essential information for the production of reports HQ only
-Assist with the production of reports and presentation material, undertaking secondary proof-reading and editorial work HQ only
-Perform specific data-based analytical work to provide Managers with essential information for the production of reports HQ only
Knowledge, Skills, Experience & Qualifications
- A degree and/or equivalent business experience
- A recognised secretarial or business qualification would be useful, but is not essential
- Fluent English, with excellent written and oral communication skills
- Knowledge of another language, both written and spoken, would be useful
- Fluent Arabic is essential
- Excellent written and oral communication skills, Relevant experience in a similar role
- Fluent English both written and oral
- Good level of numeracy Strong organisational, administrative and analytical skills
- Self-motivated with the ability to work independently and to prioritise and schedule tasks
- Attention to detail and eye for accuracy
- Computer literate: Windows XP: Microsoft Outlook, Word, Excel, PowerPoint
- Proven skills to draft business correspondence and documents, summarise information in written narratives and presentations including textual, numeric and graphic/charts parts
- Knowledge of SAP desirable but not essential in all cases
Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
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