Service Biomedical Technician

one of the leading and most diversified healthcare product suppliers in Palestine is seeking to hire the following vacancy at Ramallah, 

Job Title: Service Biomedical Technician.

Job Purpose

Following Up of daily service processes of medical equipment, maintaining good customer relations and developing procedures to achieve customer satisfaction.

Job Description:

1. Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims
2. Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation base. 
3. Manage personal time and productivity
4. Install of medical equipment, function inspection and commissioning
5. Provide basic customer training 
6. Maintain and develop existing and new customers through appropriate propositions and ethical methods, to optimize quality of service, business growth, and customer satisfaction
7. Log information on sales enquiries received, maintain detailed records 
8. Respond to and follow up of Service calls
9. Monitor and report on market and competitor activities and provide relevant reports and information
10. Perform periodic inventory checks  
11. Record, analyze, report, and administer according to systems and requirements
12. Develop relevant knowledge, techniques, and skills
13. Follow the standard operational procedures 
14. Prepare regular field visits schedules for service activities
15. Study and follow up of medical equipment tenders
16. Perform any other tasks required by the supervisor

Academic qualification

BSc. in Biomedical Engineering

Languages

Fluent in Arabic and English.

Personal Profile

• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit
• Committed and able to work under pressure
• Able to see things from the other person's point of view and a team player
• Knowledge sharing/continuous learning: Takes responsibility for personal learning and career development.
• Flexible to travel.
• Driving license 

Skills

• Technical Skills: Excellent understanding of the medical and technical aspects
• Computer skills: Must be adept in use of MS Office Package, particularly Excel and Word
• Communication skills
• Organizational skills

If you find yourself qualified, please send your CV along with a cover letter to the email: [email protected] pointing in the subject field the job title, no later than 15/05/2022.