Service Desk Team Member

The Palestine Monetary Authority is an autonomous organization with an important role in the development of the Palestinian economy through its work in economic analysis, in supervision of banking institutions, and in keeping the banking system sound and effective. It invites qualified candidates to submit their resumes for the following position:
 

SUMMARY
The position of an IT support technician includes working with the end-user, infrastructure support and maintenance.

KNOWLEDGE AND SKILL REQUIREMENTS

1-Diagnose software and hardware problems
2-Train staff and users in IT
3-Be ready to assist with as wide range of IT related problems when called upon
4-Track, prioritize and document requests using an IT support request system
5-Install and configure new computers and other IT equipment
6-Repair and upgrade different types of computers (software and hardware)
7-Identify problems and repair printers, copiers and scanners
8-Keep track of IT supplies and equipment e.g. cables and adapters
9-Perform regular updates of equipment when needed
10-Install and build network cables and connectors
11-Research and learn about new software, hardware and communications that relates to the PMA’s functions
12-Document systems

Education and Experience Guidelines
Education:
-Certificate from School or College Education related to IT. Practical participation in work experience providing PC Support Services

Experience:
-One year experience in a similar role elsewhere. Preferably in a corporate
Candidates for the above positions are all expected to have:
-The ability to communicate verbally and in writing in Arabic and English fluently.

Interested applicants can send their resume and one page cover letter by Oct. 13th , 2011 to:
Palestine Monetary Authority - E-mail: [email protected]
Please write down the position title in the subject area of the email.
Note: Applications are only accepted via email