Site Management Coordinator

Rights Respected, People Protected

The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in 40 countries, where we help save lives, rebuild futures and promote the rights of people who are displaced. We deliver high-quality aid where needs are greatest, in both new and protracted crises.

NRC in Palestine

In Palestine, NRC provides humanitarian assistance and promotes respect for international law in one of the longest-running displacement crises in modern history. In the West Bank, including East Jerusalem, and Gaza, NRC’s work includes emergency preparedness and response, education, ICLA, protection, shelter, and WASH.

1. Role and responsibilities

The purpose of the Site Management Coordinator (PfV)  position is to provide overall leadership to the Site Management Team and support the Site Management Project Manager in the planning and implementation of Site Management activities in Gaza. 

Generic responsibilities 

• Under the supervision of the Site Management Project Manager (SM PM), provide operational line management of the Site Management team (within the Protection from Violence Core Competency, PfV) in Gaza.
• Contribute to Site Management strategy development, project proposals and provide input on needs and gaps. 
• Manage and implement portfolio of Site Management projects (activities, budget and project documentation) as delegated from the SM PM (PfV) in line with proposals, strategies and donor requirements, and ensure high technical quality.
• Provide regular progress reports to the SM PM.
• Ensure that projects target the IDPs most in need of protection, explore and asses new and better ways to assist.
• Promote and share ideas for improvement and necessary changes in the activities.
• Ensure capacity building of project staff and transfer key skills.
• Liaise and collaborate with relevant local authorities and other key stakeholders; represent NRC in other relevant forums.
• Promote the rights of IDPs in line with the advocacy strategy.
• Adherence to NRC policies, guidance and procedures.

Specific responsibilities  

Under the supervision of the SM PM, the SM Coordinator will be responsible to support the overall Site Management Project in Gaza strip. This includes: 

• Supervise the Site Management Team Leaders (Site Management) and/or Officers and Assistants, and ensure that various site management and IM activities are implemented in a timely and effective manner. 
• Plan the team's work and ensure that logistics and security procedures are followed to allow for delivery of the work plan.  
• Lead the process of site based assessments in coordination with SWMG and IOM, including ensuring effective engagement of NRC in the roll out of ‘Zite Manager’ system.
• Support the SM Team in the creation and strengthening of Community based Site Management Committees in displacement sites, with particular emphasis on meaningful inclusion of female IDPs and other vulnerable groups. 
• Supervise capacity-building activities targeting community representatives and committees
• Put in place measures to monitor and ensure that community representatives act and behave according to the agreed-upon TOR and Code of Conduct and address issues in coordination with the
• Under the guidance of the PM, oversee the implementation of and follow up on community-led projects including care and maintenance and recreational activities in the sites. 
• Produce plans and design activities for the dissemination and collection of relevant information to/from the IDP population. 
• Lead in the process of monitoring, risk assessment and safety audits in specific IDP sites, as per SM PM guidance. 
• Under the leadership of the PM and in coordination with SMWG and other clusters, develop and monitor an identification and referrals’ system in various IDP sites. This may include diret advocacy for meeting of critical needs in sites. 
• Under the delegation of the SM PM represent NRC in external meetings, including the Site Management Working Group and other coordination structures.
• Under the leadership of the PM and in collaboration with the Site Management IMO, supervise the site prioritization process for Site Management activities along with other NCR CC interventions in the area office.
• Work closely with Coordinators and PMs of other NRC Core Competencies to ensure effective integrated programming delivery to site based

Any other responsibilities according to the needs and request of the supervisor. 

جميع الحقوق محفوظة لموقع جوبس.

Our Ideal Candidate must have:

Generic professional competencies:  

• A university degree in a relevant
• 3-4 years of experience working in a humanitarian/recovery context.
• Strong leadership skills and ability to organize team work efficiently and effectively.
• Experience in site management/community engagement in a humanitarian/recovery context is an advantage.
• Political and cultural awareness.
• Good knowledge of MS package (word, excel).
• Knowledge of common data collection tools (g. Kobo / ODK).
• Ability to work under pressure, independently and as part of a team. 
• Good understanding of humanitarian project management with experience of project reporting and budget
• Understanding of accountability to affected populations. 
• Diplomatic and respectful communication with various actors and stakeholders, including IDPs, government officials, volunteer groups and other NGO staff.

Context/ Specific skills, knowledge and experience:  

• Native Arabic speaker and good command of English
• Knowledge of the Gaza context
• Ability to work in a cross-cultural setting.
• Willingness to learn and adapt to the fast - changing field dynamics.

In this position, you will join a highly motivated and experienced team making a difference for vulnerable people in one of the world's most complex humanitarian crisis.

Additional Information:

Contract duration: Open end.

Working hours: 40 hours/week, Sun-Thu (5 days per week)

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Gaza (open to Gaza strip residents only)

Start Date: ASAP

What we Offer? 

You will be working in an international and diverse organization with a dynamic atmosphere. 

You will receive support and opportunities to expand your skills and enhance your expertise. 

You will be working in our Office in Gaza, 

This position is Grade (07) Step (01). Salary & Benefits are based on Gaza Duty Station.

Reports to: Site Management Project Manager (PfV) 

Recruiter: Dina Saleh

Contract Duration: open end contract.

Recruitment is being done on a rolling basis so please send in your application at the soonest opportunity, the recruitment will be closed once filled.

Internal candidates: to apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

We receive many applications for each vacant position, so only shortlisted candidates will be contacted.

Only applications received through the system will be considered. If you face any issues, please send an email to [email protected]  with a screenshot of the problem.

Unsolicited applications not related to this job advertisement will not be considered (indicate the title of the position in the email subject and cover letter).

For more information about NRC's work in Palestine, please check:https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.